Centric Consulting

Business Development Executive

Condeco

Senior Vice President Operations

Conga

Vice President of Sales

Salesforce

I lead the CSG Central region for our enterprise strategic accounts.  My team consists of customer success executives who engage at the C-level. We shape an influence strategic value to attain the highest yield of success for our customers.

Regional Vice President – Customer Success 

Regional portfolio leader for our largest, enterprise-scale, and most strategic customers across numerous industries. To serve these customers, I lead an outstanding group of professionals consisting of customer success directors, success architects, and specialists, who engage at C-level to shape & influence strategic value to attain the highest yield and success in their salesforce investment.

Regional Vice President at Salesforce

I lead a Portfolio of business for Salesforce.com that focuses on our largest and most important customers.  My team includes Customer Success Managers/Directors and Cloud Success Technologists. Our team engages primarily at the C-Level, but also at the business and technical level from the initial sale of licenses throughout the customer life cycle. We align Salesforce.com's best ideas, innovations, and capabilities with customers’ business and technical goals, driving greater business value.

Portfolio Leader

I have the privilege of leading a highly talented team of customer success executives at Salesforce.com.  Our team is responsible for ensuring the success of Salesforce.com’s largest and most important customers.  We align Salesforce.com's best ideas, innovations, and capabilities with customers’ business goals, driving greater business value.

Leader - Customer Success

I structure and manage strategic Salesforce.com projects with our partners and clients to ensure delivery success.  The role is directed at C-level engagement, sales & delivery leadership, product & platform knowledge, operations management, and strategic thinking.

Solution Engagement Leader

Hewlett-Packard

A Managing Partner for Business Intelligence consulting specializing in the manufacturing, communications, and healthcare industries.

Partner -Business Intelligence Consulting

SunGard Higher Education

I lead the Business Intelligence product organization for software development, consulting services, marketing, and sales in the higher education market.  I’m accountable for the vision and execution of our Business Intelligence strategy.  I report to our clients and the CTO of SunGard Higher Education.

SVP Strategy & Global Product Manager for Business Intelligence

Lead EDS’ global account with AT&T. Responsibilities include development of account strategy, leadership of account team, sales, service delivery,  P&L , customer relations, negotiations and the go-to-market plans for EDS’ solutions and business partners.

VP-General Manager for AT&T

Provide practice leadership for EDS’ BI strategy and operational activities. Furthermore I provide BI & CRM consulting services for key global accounts.  Overall our BI consulting practice represents:
•	2,700 business intelligence projects worldwide.
•	EDS has more than 20 years of experience successfully delivering business intelligence solutions to more than 400 clients worldwide.
•	EDS has more than 1,500 people dedicated to delivering business intelligence solutions.

Business Intelligence Consulting Practice Leader

Oversee the development of EDS global manufacturing in the marketplace. Responsibilities include development of industry strategy, leadership of account team, sales support programs, intellectual capital development and the go-to-market plans for EDS solutions and business partners. Additional responsibilities include teaming internally with regional and portfolio management executives to further meet the needs of the manufacturing industry, composed of the industrial manufacturing, hi-tech, automotive, and aerospace and defense segments

Client Industry Executive

Epiphany Software

Led the consulting services group for North America.  Held full P&L responsibility for $6M and directed 45 senior managers, consultants, and operations personnel.  delivering customized software application solutions to key accounts.

Director Professional Service

Idea Integration

Oversaw worldwide program management and product design projects.  Held P&L responsibility for $1M.  Directed business strategy, account development and a staff of 15 managers and IT consultants.

CRM Global Engagement Mgr.

Georgia Pacific

Directed an area technical and business team; developed and managed the first global CRM solution for a 700 users in the commercial products division.

Sales Force Automation Manager

Growth Leader | Private Equity | C-Suite Advisor | ex-Salesforce | Digital Transformation | Customer Success | DEI | Board Director | Cloud Computing

I provide client advice regarding Cloud Technologies, Customer Success,  Artificial Intelligence, CRM, Mobile, Enterprise Software, and innovation strategies in leading industries such as; Healthcare & Life Science, Media & Entertainment, Financial Services, and Manufacturing.

I bring over twenty-five years experience with the top Silicon Valley companies delivering executive level consulting, sales, customer success and digital transformation experience. My largest P&L managed was $1B USD. Largest team managed was 500 employees.  My largest sales win was $3B.

I have a MBA with honors from Michigan State University as well as a BA from the University of Michigan. I attended Harvard Business School for its executive development program. I’m fluent in German and a recognized speaker on CRM, AI, and Cloud. Furthermore I’m a graduate of Salesforce’s Leading for Success program.

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