Fairmeadow Technology Advisory Services

Fairmeadow is a technology advisory firm offering interim and fractional CTO/COO services focused on assisting companies through inflection points in their business.  With over three decades in the technology space working in senior roles at Nokia, BlackBerry, FireEye, Synopsys, and Transaction Network Services, we take an experienced-based approach to identify risk, address existing business challenges, and highlight opportunities.  The focus is on the application of technology to business problems and addressing issues related to Strategy, Scale, & Delivery through improved technology and processes.

Ideal referral:  Companies seeking an interim or fractional CTO/COO to address issues related to Strategy, Scale, & Delivery through improved technology and processes to better address existing business challenges and grow/sell the business.

President & CTO

Bridgeway Benefit Technologies

Chief Technology Officer charged with leading the digital transformation following the merger of Basys and ISSI to what is now Bridgeway Benefit Technology.  Focused on platform consolidation, migration to public cloud environments, and upgrade of existing technology stacks to create a world class healthcare benefits technology platform.

Chief Technology Officer

Transaction Network Services

TNS provides Global Managed Data Communications and Interoperability Solutions to the Payments, Financial and Telecommunications industries.  Thousands of companies from the retail, banking, ﬁnancial markets and telecom industries count on TNS to build and manage their mission critical communications platforms, improving their ability to communicate and transact efﬁciently and effectively.

Leads team of 120 directors, developers, QA, and DevOps engineers developing innovative solutions for the telecommunications market.  Led technology team through a rapid growth stage following the acquisition of TNS by Koch Industries.

► Responsible for a portfolio of solutions focused on identity and protection, roaming, routing, and connectivity at carrier grade scale, resulting in close to $200M in annual revenue.
► Key offering in the portfolio is Call Guardian, which is an industry-leading call analytics solution that uses cross carrier real-time call events combined with crowd-sourced data to create accurate and comprehensive reputation profiles differentiating legitimate users of communications services from abusive, fraudulent, and unlawful ones.
► Change agent within the company leading a digital transformation towards more cloud-based SaaS solutions and migrating our core services to public cloud environments.  Led migration projects of on-prem infrastructure and services to AWS (Hadoop cluster), Atlassian (Jira & Confluence), and GitLab.
► Drove the adoption of integrated application security tools, testing automation, and deployment orchestration across the product portfolio.
► Transitioned entire portfolio management process to be managed by a common set of tools, dashboards, and Kanban boards that encompassed road mapping, release planning, and backlog triage.

Vice President, Product Development, Communications Market

Synopsys Inc

►  Led a team of 12 practice leaders responsible for the development of a portfolio of Application Security, Cloud Security, and DevSecOps service offerings resulting in $80M+ in annual revenue.
►  Worked with regional Managing Directors to ensure service delivery capability for 90+ professional services consultants and tooling and automation in support of over 150 managed services assessors.
► Improved the technology stack with tooling, automation, and processes in our two managed services assessment centers in India and Indiana to improve quality and reduce cost of delivery.

Senior Director Of Technology

WMC Global

►  Responsible for creating the technology platform that enabled the transition to a software and services company and the potential to double annual revenue from the previous year.
►  Led a team of 8 developers, DevOps, and data engineers who developed a cyber threat intelligence and risk mitigation platform and the technical lead on a spam and phishing campaign identification and blocking project with a national carrier.
►  Recruited and built the development team from the ground up and revamped the offshore capabilities with a proven vendor that led to the development of the SpamResponse mobile application.

Senior Vice President of Technology

FireEye, Inc.

►  Responsible for the development, deployment, and support of endpoint cyber security detection and prevention products.
►  Part of 170-person geographically distributed team (US, Ireland, Germany, India).
►  Worked closely with Customer Support to resolve field issues at critical accounts.  Helped create dashboards that identified the actual issues at the customer and the resolution path.
►  Guided team through FIPS and Common Criteria compliance certification.
►  Product revenue was growing 25% YOY.
►  GLOBAL TEAM:  Responsible for release planning, coordination, and delivery across multiple sites (Reston, Dublin, Dresden, Bangalore) as well as coordination with development teams at the FireEye headquarters in Milpitas, CA.

Senior Director, Endpoint Engineering

BlackBerry

►  Led cultural shift in technology practices for managed services portfolio of strategic impact affecting secure data delivery, management, and storage at massive scale (expanding to 7 key products).
►  Earned commendations for quality / uptime improvements. 
►  Preserved legacy services / revenue; platform services and cloud-based storage for BlackBerry 10 & cross-platform BBM social messaging service.
► COMPLEX PRODUCT DEVELOPMENT:  Administered product development for messaging, avatars, device & subscriber information, carrier provisioning, endpoints, social messaging, cloud-based services, and customer-facing business analytics.
►  QUALITY TURNAROUNDS:  Quickly reversed outages and other challenges in provisioning service, Relay network, and secure email—readying network in record, 7-week prep time ahead of major sporting events including Olympics. Led deployments with no issues (key to customer and staff confidence).
►  NEW-SERVICE LAUNCHES:  Planned and drove services delivered in months against previous delays. Tapped to lead cloud-based storage solution (cornerstone technology for cross-platform applications).
►  STRATEGIC BUSINESS LINES:  Hold authority for infrastructure services and integration for smartphone innovations, while driving down costs.
►  TEAM OVERSIGHT:  Lead 120-member team in product architecture, product management, development, testing, and support.
►  DEVELOPMENT OPERATIONS:  Part of cross-organization leadership team responsible for maintaining the BlackBerry network and expanding it for cross-platform BBM and Channels.

Senior Director, Infrastructure Software

►  Rapidly assessed and built executive support for changes in delivery and quality crucial to BBM service delivery and execution, with whole-portfolio evaluation, cost estimates, and resource planning.
►  Restructured staff, formed new development and R&D strategies.
►  Kicked of UI redesign of BBM client for BlackBerry10 and completed early prototype of cross-platform BBM.
►  PRODUCT AUTHORITY:  Led development for BlackBerry Messaging (connected to Facebook, LinkedIn, Foursquare, and Twitter), plus groups, music, and games.
►  DEVELOPMENT LEADERSHIP:  Managed 145 team members in BBM Messenger product architecture, product management, development, testing, and support, plus multimillion-dollar R&D budget.
►  BLACKBERRY MESSENGER (BBM):  Refined portfolio, execution plans, resources, and commitments for 70-million subscriber service; led teams in effort to migrate platforms.

Senior Director, Product Development BlackBerry Messenger (BBM)

Nokia

►  Earned 4 promotions in 4 years into R&D and product development executive roles; spearheaded cost, technology, talent, and product improvements while leading revolutionary development efforts (including mobile payments).
►  Drove cutting-edge, global digital download monetization platform poised to transform industry practices—and delivered in record, 6-month window.
►  Incorporated strategy maps and Balanced Scorecards throughout development.
►  Managed teams of 20-50+ (FTEs & subcontractors), plus budgets of 2M Euro - 4.5M Euro.
►  ONLINE PAYMENTS:  Led cutting-edge, global digital download monetization capability as product line owner for Online Payment Solution. 
►  INDUSTRY-FIRST CAPABILITY:  Achieved significant first for Nokia and mobile industry, building 20-member team from ground-up to develop novel payment platform. Managed PCI-compliance hosting vendors and subcontractors.
►  RAPID PLATFORM GROWTH:  Reached significant volume (100 operators in 30 countries), with aggressive growth and deployment schedule.
►  LEADERSHIP PROMOTIONS:  Recognized for solid reputation in turnaround and new service / capability functionality of global, sustainable impact.

Director – Digital Commerce R&D

►  Turned around development efforts for revolutionary new portal after recruitment to head prominent, global R&D initiative to launch Ovi.com and Ovi.mobi digital download portals (30+ million visits), in addition to Nokia Account Identity Management and Single Sign-On (SSO) service.
►  Directed internationally dispersed teams in Burlington, San Francisco, London, Helsinki, and Romania; managed subcontracting vendors.
►  Managed 13M+ Euro R&D budget.
►  8-MONTH PORTAL DELIVERY:  Directed successful Ovi.com deployment—despite challenges including 100% subcontractor staffing in global locales and lack of hosting environment / software.
►  SAVINGS & RESTRUCTURING:  Cut expenses 80% and retained technical talent, staffing 40+ employees as subcontractor replacements on 100-person team. Oversaw subcontracting firms in London and San Francisco.
►  SaaS STRATEGY:  Laid foundation for future development (subsequent transition to Ovi Store & Nokia HERE service), spearheading company’s first download service integrations for Nokia Share, Files, Games, Maps, and Music.

Director, Ovi.com R&D

►  Built high level of engagement and delivery success for Mobile Solutions Unit integration / delivery team within Enterprise Solutions business.
►  Formalized strategy in alignment with corporate goals, restructuring teams, and driving execution using Balanced Scorecard, and Alliance Managers managing Enterprise Zone partners.
►  Directed 12 management reports supervising dual R&D groups (15 Reports), Partner Managers, and Solution Consultants (U.S. & Finland).
►  R&D LEADERSHIP:  Managed teams delivering solutions including Exchange / Blackberry Connect Mail; Visto, Good, Pointsec, and Symantec 3rd-Party Solutions (both direct and indirect oversight).
►  NOKIA E62 U.S. LAUNCH:  Assisted AT&T launch regarded among most complex nationwide; led Mail for Exchange, BlackBerry Connect, Seven, and Good development. Delivered smartphone at 25%-30% cost vs. similar devices.
►  PARTNER SOLUTIONS:  Defined partner integration strategy requiring offshore integration testing and 24X7 coordination among global R&D teams.
►  REMOTE TEAM OVERSIGHT:  Led Finland team coordinating E-Series device integration/partner email solutions deployments. Issued review  and resolutions to integration issues for Mobility Solutions and Mobility Devices business units.
►  TEAM DIRECTION & MOTIVATION:  Maintained delivery momentum through team education on key goals; held staff to high standards through coaching and performance metrics.
►  STAFF PERFORMANCE:  Reinvigorated capabilities via restructuring, plus rebuild with well-qualified staff.
►  LEADERSHIP DEVELOPMENT:  Chosen as high-potential leader for exclusive, 3-year intensive management training.

Senior Manager, Partner Solutions

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►  Brought in to resolve R&D issues and direct post-acquisition transition to Boston, managing development-test functions before project managing all operational, legal, financial, and facilities needs for site shutdown. 
►  Led development and integration of mobile email solutions for Nokia smartphones on Symbian S60 / S80 platforms.
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●  GLOBAL TEAMS:  Directed 95 development/QA engineers in the U.S., Finland, and India (Pittsburgh, Boston, Helsinki, Bangalore) in mobile applications / product development, maintenance, testing, and delivery.

Site Manager & Engineering Manager

SmartOps

►  Served as executive management team member at supply chain optimization software / services provider to Global 400 companies.
►  Led 30 developers and QA engineers in on-time, under-budget flagship product development, plus development of ETL-based Oracle data loading product. 
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SmartOps, now part of SAP, develops and markets supply chain optimization software and services that coordinate and optimize multistage inventory targets, inbound supply plans, service levels, product availability targets, and budgetary decisions over time.

Director of Product Development

CoManage

►  Created product strategy key to European expansion, business development, and functionality supported by strategic alliances at integrated service management / OSS solution provider. 
►  Managed relations with Cisco, Alcatel, Paradyne, and others. 
►  Cut R&D expenses $500K with remote development / interoperability labs.

Strategic Alliance Manager

Proven technology and business leader building high performing teams and creating positive change in organizations. Champion of connecting business strategies to execution and guiding teams to create innovative solutions that solve clients’ problems or impact markets. Leverage experience in startups, turnarounds, acquisitions, and growth situations requiring rapid response, scale, cost management, and crisp execution impacting overall business success. Reputation for cross-organization collaboration, excellent communication skills, customer focus, and engaged leadership.

Experienced in Software Development, Mobile, Infrastructure & Managed Services (SaaS, PaaS), Security (Enterprise, Cyber, Application & Cloud), and eCommerce


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