Underground Ecom

Senior Email Marketing Executive

• Creating innovative email strategies to maximize all KPIs of the email.
• Testing and optimizing email campaigns, newsletters, and automated email flows.
• Coding email templates, testing, and optimizing (analyzing requirements, prototyping UIs, coding layouts)
• Coordinating internally to pull in design and copywriting to put together emails
• Scheduling & setting up email campaigns as well as flows
• Creating a campaign calendar 
• Setting up integrations across different software
• Managing ESPs (Klaviyo, Mailchimp, Remarkety, JustUno)

Account Manager

Essence of Email - Email Marketing Agency

• Daily, weekly, and monthly communication with clients.
• Managing a mid-sized remote team of email experts and creatives
• Creating innovative email strategies to maximize all KPIs of the email.
• Testing and optimizing email campaigns, newsletters, and automated email flows.
• Creating a campaign calendar 
• Managing e-commerce platforms (Shopify, Bigcommerce, Magento 1 & 2)

Team Lead

•	Coding email templates, testing, and optimizing (analyzing requirements, prototyping UIs, coding layouts)
•	Coordinating internally to pull in design and copywriting to put together emails
•	Scheduling & setting up email campaigns as well as flows
•	Quality testing all emails before live launch
•	Creating a campaign calendar 
•	Setting up integrations across different software
•	Managing ESPs (Klaviyo, Mailchimp, Remarkety, JustUno)
•	Managing e-commerce platforms (Shopify, Bigcommerce, Magento 1 & 2)

Account Associate

84Factory 

•	Listening to calls made by customers to car dealerships in the USA and filling out forms
•	Writing down call journey
•	Alerting admins about Customer Service alerts

Data entry / Transcriber

Agrovojvodina Komercservis AD 

•	Account management of large buyers and suppliers
•	Preparation of sales reports, stock status, costs, revenues, Business plans, Cash Flow analysis, and other reports for management purposes
•	Creating and maintaining a unified customer database.
•	Organization of logistics in delivery of goods to customers, procurement of goods as well as support to the work of the warehouse service.
•	Creating wholesale invoices to customers.
•	Guiding and matching customer and supplier analytics cards, and communicating with the same.
•	Participating in the development and control of commercial contracts
•	Support to the work of the accounting service
•	Calculation of earnings and VAT, and communication with tax authorities.
•	Electronic payments to suppliers, communication with banks, registration and deletion of bills and their completion. 
•	Marketing Service Coordinator.
•	Creation and maintenance of the website of the company www.komercservis.co.rs
•	Creating and holding presentations to domestic and foreign partners.
•	Coordinator during the introduction of the information system at Agrovojvodina Komercservis AD.
•	Direct and telephone sales to customers.
•	Field visit, communication with existing and potential buyers.
•	Finding potential buyers.
•	Implementation of marketing activities for the purpose of improving sales.
•	Collection of customer receivables.
•	Work to improve the presence of the brand and company in the search.

Organizer of commercial business 

SUR City Grill

•	Selection and training of employees.
•	Establishment and maintenance of relations with suppliers.
•	Establishment and maintenance of relations with company clients.
•	Work with banks and accounting agencies
•	Creation and implementation of marketing activities in order to improve sales.

Co-owner

Caffe bar Cinema

•	Servicing and billing.
•	Work on making a variety of cocktails and drinks. 
•	Keeping a book of the bar.
•	Work with banks and accounting agencies

Waiter

Data-driven email marketing specialist, creating strategies, roadmaps, and implementing unified email marketing tactics. With 5 years of experience in email marketing and a background in computer system engineering and automation, I have helped over 100 e-commerce stores optimize their email channel performance and generate 7-figure annual revenue.

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