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My comfort zone is doing things that have never been done before. I thrive in ambiguity to drive growth through obsessive client centricity. With a background in conflict resolution, I solve complex problems while setting the stage for the future. Clear and energizing communication and scalable process play a central role in my mission to inspire teams and align expectations. Holding myself, my team, and my partners accountable, I empower businesses to achieve their potential. *Silicon Valley Business Journal 2020 Woman of Influence *Initiated strategic partnership program improving lead quality and increasing average sales price by 10x. *Designed and implemented third-party strategies that resulted in cost savings, automation, and efficiency programs to achieve 25% to 100% profit margin increases in multi-billion dollar organizations. *Established institutional account management team increasing customer satisfaction rates by 75% and leading to new global client acquisition. Specialties - Fintech - Strategic Partnerships - Roll-up-your-sleeves Entrepreneurialism - Business Development - Brand Development - Public Speaking and Advocacy - Strategic Planning and Implementation - Business Transformation - Performance Management and Optimization - Risk Assessment and Mitigation - Program Development and Management - Customer Service and Customer Success - Global Relationship Development - Business Operations - Leadership Development
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