MaryJane Burch's Linkedin Analytics

Responsible, effective leader, results-producing professional with a proven record of accomplishment in resolutions on escalations and managing customer expectations, providing excellent experience for customer satisfaction. OPERATIONS MANAGEMENT Account Management • Strategic Planning • Project Management • Fiscal Management • Quality Control • Vendor Sourcing • Team-building • Event Planning & Coordination • New Business Development *Energetic, creative, and forward-thinking professional with technical prowess, highly developed communication skills and a multi-year track record of success assisting organizations in optimizing business functions and exceeding revenue and profit goals. *Innovative, resourceful, and inventive team leader with a finely-honed attention to detail who can consistently and successfully anticipate future client needs and translate requirements into effective solutions. *Strong interpersonal and oral/written communication skills. Able to easily communicate complex concepts and ideas in a clear, concise fashion. *Adept at communicating with customers, management, vendors, and internal departments to coordinate overall marketing efforts. *Talent for identifying customer needs and presenting appropriate company product and service offerings. •Demonstrated ability to gain customer trust and provide exceptional follow-up. My career began in the print industry and quickly evolved into pharmaceutical advertising for professionals. I managed a variety of programs focused on patient education. I am a passionate, articulate and extremely organized individual who will brings a solid work ethic to everything I do.