University of Maryland

* Respond to inquiries via ServiceNow ticketing system on wide range of HR areas including benefits, recruitment, training, payroll/HR transactions, tuition remission, and leave
*Provide guidance and process/training support for core HR systems including providing first tier HR research and response, as well as escalation of complex issues to next-tier HR specialists
*Troubleshoot issues through analysis using IT application skills and integrated systems to determine best course of action
*Assist operations team in preparation for the implementation of new human capital (Workday) system

Human Resource Generalist

*Support central human resource operations team on core HR and customer service management systems (e.g. Service Now) and in preparation for the implementation of new human capital (Workday) system
*Assist campus users with human resource matters including leave, benefits, tuition remission, payroll, HR transactions, recruitment/hiring, and onboarding, as well as technical troubleshooting

Program Administrative Specialist

Howard Community College

*Provide strategic direction, operational and financial management, and evaluation for programs
*Develop and manage partnerships and vendor relationships
*Provide training and professional development for staff and faculty 
* Manage and work collaboratively on deliverables such as workshops, symposia, annual report, and guides for National Endowment for Humanities Grant

Department Director

Maryland Institute College of Art

*Provide strategic direction, financial management, and evaluation for programs
*Advise on institutional initiatives and programs
*Supervise and provide training for staff

*Manage daily operations of international education office and serve as primary advisor for academic programs and students
*Provide intercultural training workshops for faculty and staff
*Assure operational efficiency during growth and change

Assistant Director

Hasbro

*Manage daily operation of philanthropy department and coordinate grant application and award cycle 
*Oversee operation and foundation budget including reconciliation of expenses and tax documentation for grants

Community Relations Coordinator

Goucher College

*Manage diverse portfolio of 40 programs and advise 400 students annually 
*Manage office operations, develop policies, and improve processes as needed
*Design and implement training based on best practices in program design and risk management

Associate Department Director

Highly organized and innovative professional with experience in process improvement, office and program management, operations support, and learning/training. Thoughtful planner, problem solver, and collaborator committed to fostering a culture of learning and growth in mission driven organizations and institutions.  Extensive intercultural and international experience; unwavering commitment to DEIJ in all I do.

Pronouns: she/her/hers

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Mary Lynn Allen's Linkedin Analytics

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