Mashiar Ahsan's Linkedin Analytics

Hey there, I'm Mashiar Ahsan! 🚀 I wrap up coherence and assertiveness with a ribbon of super-strong communication, research, and writing skills. In a nutshell, I’m that person who doesn’t just stop at meeting expectations but loves to sprint past them. As a devoted Customer Success Manager and Director of Business Development in the SaaS and Marketing Software arenas, my journey has always been intertwined with a commitment to elevate customer experiences, boost sales, and foster team development. Key Skills 🎯 Customer Success & Support 🎯 SaaS Product Demonstration & Live Presentations 🎯 Proficient Email & Marketing Communication 🎯 Social Media Moderation & Management 🎯 Content Writing & Internet Research 🎯 Administrative & Light-bookkeeping Expertise 🎯 Appointment Scheduling & Travel Arrangements Software Savvy 👩‍💻 Hubspot | Stripe | Intercom | Calendly | Slack | G-Suite | MS Office | Zoho Desk | Zoom | Click-up | Loom | Canva | Social Platforms | and more! Experience Highlights TinyEmail & TinyEinstein | Customer Success Manager (2021-2023) Orchestrated an exceptional customer journey, attaining 300+ 5-star reviews on platforms like TrustPilot & Shopify. Mentored team members, injecting enhanced capability and cohesion within the team. BigLinker | Director of Business Development (2021) Spearheaded business growth through persuasive live SaaS presentations and efficacious email marketing. Piloted customer acquisition via astute query resolution across multiple platforms including emails, calls, and live chat. REsimpli LLC | Demo Specialist (2020-2021) Adeptly maneuvered CRM live demos, blending feature explanations with insights on client business augmentation. WSDA New Zealand | Communications Trainer (2017-2020) Sculpted corporate communication skills in over 2000 students, preparing them for diverse industry challenges.