Matan Avraham Ohayon's Linkedin Analytics

Husband, Father , Avid cook & Food explorer Operational leader, leaning on over 20 years of experience in building and growing contact center/BPO teams, as well as creation and implementation of market strategies. Exceeding client expectations and needs has always been my target. Whether it be within smaller or larger organizations - or while owning and operating my own consultancy firm in commodities trade. Skilled in on-boarding, lead generation, consumer privacy protection, and KPI creation. With a keen ability to pinpoint client needs and create performance roadmaps, business needs are always met while assuring customer experience. I’m a creative problem solver, with a proven ability to quickly identify operational/revenue opportunities and ensure long-lasting consumer relationships and growth. Technical Proficiencies Microsoft Office Suite, Salesforce, Vtiger CRM, Priority (ERP), Logitude ,Ctool ,Google suites, Adobe, (SOP), KPIs/metrics CRM development & Deployment project utilizing Vtiger: Oversaw all aspects from initial conception, deployment and supervisory management of over 30 call centers and 300 agents globally.