Aircall

- Selected as 1st Technical Partnerships Manager in NA
- Served as technical SME for any/all new partners joining App Ecosystem
- Shared best-practices with partners and their Dev teams throughout the integration-building process

Technical Partnerships Manager

- Selected as 1st SE hire in NA
- Supported both Global Sales & Success team(s) pre and post-sale, from conception to deployment
- Owned all inbound RFI's, RFP's, and professional services projects

Solutions Engineer

- Selected as 1st Onboarding hire in NA
- Strategized with global CS team leads to build internal and external workflows
- Consistently exceeded quarterly company targets for completion and compliance

Customer Onboarding Specialist

InFlow Inc.

Co-founded a SaaS company focused on enabling the independent workforce through improving the
relationship between freelancers and clients by solving issues surrounding payments, communication
and overall project satisfaction for both parties.

Co-Founder

DLX Industries Inc.

- Served as primary point of contact for key accounts 
- Collaborated on custom projects with distributors and end-users
- Built tailored reports for CS team 
- Analyzed client feedback to pinpoint necessary product improvements

Client Service Specialist

- Managed each department in our supply chain
- Identified bottlenecks throughout manufacturing process
- Analyzed production process to maximize operational efficiencies
- Led push to import product line increasing annual sales by 17%

Operations Associate

Helping partners build integrations @ Aircall!

Solution-driven, product-focused, client-facing SaaS technologist with a constant desire to learn - & help people and businesses achieve their goals in the process.

Taplio

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Matthew Stewart

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Matthew Stewart

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