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An accomplished project leader and coordinator with extensive experience in delivering on-target results and working with diverse groups in various settings. I have coached young people to develop their skills and self-confidence, built good working relationships to facilitate problem-solving and project success, and delivered first-class customer service to a portfolio of clients. Some of my key achievements to date include: ⭐️ Increased total early payment programme earnings by 95% for one UK Local Council over a 7-month period. ⭐️ Increased the supplier onboarding pipeline by 20% through improving data quality processes. ⭐️ Built up a female cricket academy at Woodmancote Cricket Club from scratch to a competitive squad of 15+ in 2017 ⭐️ Delivered sports coaching programmes in over 20 club and school settings across Gloucestershire Professional Skills Customer Relationship Management | Coaching | Communication | Active Listening | Decision Making | Feedback | Leadership | Empathy | Project Coordination | Technical Knowledge FinTech | SaaS | Public Sector | Sport Development & Coaching | Secondary & Higher Education |
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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