Worldpay

Account Management and Business Development in B2B field

Working with new and existing customers to improve card acceptance solutions

Managing sales process with customers and onboarding queries with internal teams for a seamless transition 

Looking after corporate clients from £1 million to £13 million turnover

Creating bespoke payment solutions for businesses requirements

Building my network and working closely with the bank and partners is an integral part of my role

Corporate Sales Director

• Generating myself appointments both telephony and to face to face to discuss the customers’ requirements, from a mixture of cold and warm lead sources
• Maintaining and managing my own diary, allowing travel time, time to pitch and complete sales
• Identifying the customers needs and finding a solution to the requirement they have, persuading and negotiating to get the best outcome and deal
• Creating a new pipeline of customers for future sales opportunities, identifying contract end dates, and arranging a call back allowing a constant flow of customers for future sales
• Working with lead source providers to bring in higher quality warm leads increasing the volume of sales and higher lead conversion %
• Working to and overachieving on KPI’s including but not limited to active time, conversion, sales volume, sales value

Regional Business Manager

First Payment Merchant Services

Business Development Manager

Handpicked to be part of a new business strategy targeting higher sales, conversion and value, based on my proven and consistent sales performance; including sales volume, value and KPIs – On the new telesales team where the role changed to work with qualified leads and saw previous targets increasing by as much as 50-60% from my previous role
• Specialising in closing sales with efficiency and completing the applications with attention to detail and accuracy to maximise the number of sales being achieved and minimising the amount of time needed for admin and resolving queried and incomplete applications
• A key part of the role is working as part of a team with the qualification agents and boarding team to make the customer journey as smooth as possible
• Continuing to maintain a good working pipeline for future sales and keeping time available for same day sales, meaning I had to adapt to manage my time even more wisely to maximise sales achieved
• Managing and working with my customer portfolio to add additional and extra value with new products to their business, alongside working with the new leads to gain new customers

Senior Sales Executive

Working with a mix of warm leads (Aggregator comparison site) and cold leads and speaking to customers to find the right solutions to their businesses card processing requirements
• Overcoming objections from to generate sales opportunities for myself and closing the opportunities that I generated into sales
• Working with the boarding team as part of a team to get applications which have been queried or incomplete resolved as quickly as possible and boarded
• Maintaining a working pipeline for future sales detailing information for potential future sales including contract end dates

Telesales Outbound

• Speaking with customers to generate interest including both outbound cold and inbound warm leads to generate appointments and sales opportunities for both telesales and field sales representatives
• Working on my own and maintaining a pipeline of my customers both new and old and including following up on offers that are being considered
• Working as a member of a team with both the field and telesales colleagues to gain maximum sales opportunity and achieve my sales targets
• Working with my colleagues to come across the best ways of dealing with situations and offering help to the colleagues who needed the help

Sales Support Executive

• Working in a department which undertook a rapid expansion and increase to its responsibilities which included an improvement in and increase the quality of the company’s sales staff
• As well as working with them to continue training and coaching which was needed for the staff who needed extra coaching

Quality Assurance Specialist

Morrisons

• I looked after the stock control including maximising sales and decrease over stocks and wasted products which lead to an increase in sales

Night Assistant

Sales Assistant

• Working as a team leader I had to motivate and manage my team to get the maximum from them, working with them to improve the productivity and coach them into taking on new responsibilities
• I had to manage staff levels and holiday cover so that the department was never short and was always staffed
• Selected by the Regional manager to be seconded to undertake new store refurbishments and refits

Team Leader

Imperial Tobacco EU

• Working mainly as an assistance to the engineers to get machines that had just been moved to the factory up and running and driving down the waste % and increasing product quality significantly
• Instrumental in the production and implementation of a new innovative product, working hands on to make sure the quality of the product was kept up to a company’s high standard
• Using my attention to detail to work with the Engineers and learn skills about the job above my role and diagnose issues before calling for assistance

Machine Operator

Experienced corporate business account and development director with an demonstrated extensive history of working in the merchant services, financial and banking sectors. 

Forming relationships with new customers and partners to improve card acceptance solutions and creating bespoke payment solutions for businesses requirements.

Managing sales process with clients and onboarding queries with internal teams for a seamless transition. 

Building my network and working closely with the bank and partners.

Skilled in Account Management, Solution Sales, Relationship Building, Customer Service, Cold Calling, Business Development, and Business-to-Business (B2B).

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