Catchpoint Systems Inc

Leading an amazing team of Product Managers and UX Designers to bring the best products in Internet Performance Monitoring to market.

Exec VP of Product

AT&T

Responsible for designing network management solutions for AT&T’s mobility network, supporting 4G/LTE services (such as VoLTE, Video Calling, WiFi offload, and Connected Car) and the emerging virtualized network.  Coordinated deployment of large-scale software systems with high availability, geographic redundancy, strong security, virtualization, and big data needs.

New Technology/Product Development - Mobility

Kentrox

Promoted to Senior Management team. Responsible for product line strategy, roadmap, requirements, pricing, and roll-out of hardware & software products for remote site monitoring and control solutions.  

Patented and launched new product line.  Transitioned multiple product silos to an integrated solution platform with rapid-development applications.  Redesigned pricing to support pay-as-you-grow and hosted services models.  Worked directly with customers to better understand user needs, fuel roadmap, and champion new product line.  Revitalized existing customer base and exceeded company goals for adoption of new product.  Negotiated cost of embedded 3rd party components down by nearly 80%.  Produced entry-level product at a lower price with higher profit margin.  Collaborated with engineering to ensure on-time, in-budget delivery.

Director, Product Line Management

Telcordia Technologies

Launched new hosting business for mobile content and value-added data services, with real-time service charging and policy-based parental controls.

Responsible for end-to-end product strategy, roadmap, P&L, marketing and delivery of hosted mobile data services.  Secured content from providers (Gameloft, AP News, etc.) and coordinated partners (incl. mPortal, Sprint) to provide end-to-end service.  Established over $10M in customer contracts within first year. Developed analytics model for tracking subscriber adoption of content services, and  assisted customers to maximize ARPU by modifying their service offerings based on measured user trends.Worked with product incubator team to investigate & develop new consumer-facing applications, including mobile advertising, social networking, parental/policy controls, and marketing campaigns.

Director of Product Management, Hosted Mobile Data Services

Agilent Technologies

Responsible for market strategy and communication for software products providing customer-centric management of mobile, wireline, and IP-based networks. Ranked #1 in service assurance market share.

Developed 3-year strategic business plan to launch new product division for Voice over IP (VoIP) and next-generation network and service management solutions.  Established strategic roadmap for division-wide software product line. Prioritized and sized market opportunities to guide portfolio investment levels.  Provided product management and marketing for industry-leading Voice over IP (VoIP) service analysis software.  Defined new products for Tier-1 customer care, wireless, and business intelligence applications.

Strategic Marketing & Product Manager

Objective Systems Integrators

Responsible for ensuring product design and architecture met company’s market-driven strategy.  

Established new vision for NETeXPERT software platform (“Unified Management Architecture”) and defined framework for integrating applications at reduced lifecycle costs. Created company vision and outboound messaging to increase market awareness as a leading provider of Service Assurance and Operations Support Systems (OSS) software.  Established and led Solutions Architecture team to define product requirements and capabilities to support customer needs. Four patent applications.

Senior Director, Design & Architecture

Accomplished leader of high-performance Product Management and UX Design teams with proven results in successful software and SaaS startups.  Adept at bringing new products to market, including vision, design, patents, pricing and go-to-market strategy.  

Expertise in user experience monitoring, performance management and analytics.  Engineering background in digital and mobile network management, with experience in leading telecommunications software and service provider companies.  

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