KTSA - KPMG Technology Services Americas

Associate Director for US & LATAM, Enterprise Security Services

Information Security Manager US & LATAM

Dextra Technologies a Deloitte business

IT & IS Head

AVALIA

Responsible of voice and data networks, infrastructure, support, development, BI, Security, and IT PMO & Portfolio.
Responsible of all the technology within the Monterrey HQs and several offices around Mexico.
Responsible of IT infrastructure renewal and leasing programs.
Responsible of IT contract negotiations with partners and international suppliers.
Some achievements include: 
Implementation of ITIL best practices and procedures
Creation of goal-oriented IT KPIs
Creation of service-oriented SLAs for internal and external clients
Corporate IT portfolio architecture and redesign using TOGAF framework and high-end technology, managing several IT projects and implementations at the time. The IT portfolio redesign included ERP, CRM, BI, Financial, HR, and Law Practice software, among other tailored developments and automations between systems.
IT contracts negotiation gaining +2 MDP in direct savings the first year.

IT Manager

Club de Fútbol Tigres UANL (Sinergia Deportiva SA de CV)

IT Manager responsible of the Network, Support, Infrastructure, BI and Development areas managing a small group of employees and several external employees. Personal tech advisor for VIPs such as CEO, CFO and VPs of Club TIGRES.
Neogtiation with multinational carriers for long-term contracts.
Responsible of the IT infrastructure in Estadio Universitario, Casa Club and Zuazua locations.
Responsible of all servers including ERP,DHCP, App and Storage servers. Several of those using VMWare.
Responsible of IT Operations of all the Estadio Universitario working alongside Federación Mexicana de Futbol, Ticketmaster, Banamex, Telcel, Movistar, Televisa, to name few.
Third-party and vendor negotiations.
Design and implementation of several cross-technology applications.
Responsible of access control projects and virtual security of the Estadio Universitario.

Atos

-Support, monitoring, and configuration of voice networks working with Avaya PBX, Gateways, FTP & IIS servers, Avaya MSS, MM, SQL severs, and Avaya IP phones for several US, Canada, Mexico, Germany and England clients.
-Responsible of the Bristol, England site voice systems planning and infrastructure with several clients like American Express, O2-Telefonica, Colgate, among others.
-Implementation and coordination of VOIP systems according to client needs working with on-site and off-site engineers as well as third party providers.
-Several automation projects based in Unix/Avaya scripts with Windows servers in order to improve productivity.

Voice Network Engineer

People-centered result-oriented IT Leader with 10+ years as head of IT departments in managerial and strategic positions on several industries.
I make things happen through people, process, and technology. If there's no way, I create one.

My music studies and skills have shaped my IT leadership style, being able to perform as a team player under stressful situations, improvising when needed to get the job done.

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