commercetools

Operations Manager

PIA Qverse

Integrated campaign plan with strategy, brief and worked on executing and measuring performance.
Tested different value propositions and creative messaging.
Optimized growth via paid acquisition, re-targeting, and product optimizations across growth channels.
Developed strong long-term relationships with existing affiliates and reactivating lapsed affiliates partners , both direct and agency.
Identified and shared key learning, ensuring ROI and continuous improvement in customer acquisition and retention initiatives, and best practice sharing across all markets.
Analyzed performance and recommended-implemented improvements.

Monetization Manager

DataFirst

Built and further developed strong long-term relationships with advertising partners, both agency and direct. 
Managed, optimized and monitored campaigns that drive lead generation and customer retention, creating status reports, performance analysis and forecasts. 
I Significantly contributed to the overall success of the Account Management team and the company as a whole by growing my portfolio of clients by 50% while, ensuring the clients KPIs are met and increased their ROI.

Senior Client Relationship Manager

The devils kitchen, The Benedict, The Bread Station

Maintained a working environment where teamwork, creativity, continuous improvement, and constructive criticism are the standard, while keeping the highest standards of food and kitchen hygiene.
Was in charge of supplies, orders and inventory management. 
Managed the kitchen team, time table, training and guidelines.
Maintained and enhance the food products through creative menu development and presentation.
Prepared bakery products that included bread and pastries based on nutritional guidelines and production schedules. 
Developed process improvements to avoid wastage and production delays.

Chef De Parties, Baker

Executive Administrator for all outsourced international global deals IT services with over 170 employees. 
Collaborated with HR- interviewing, onboarding and payroll. 
Managed procurement for all the EMEA global deals with annual budgets of over 1 million per purchase, including revenue, gross margin and invoicing. 
Acted as an ambassador among existing network of B2B partners in order to create long- term relationships while improving sales and customer satisfaction. 
Managed help desks shifts in the call center.
Supported the legal department including contracts, amendments to contracts, scope of works, resource orders and adjusting to local laws.

Executive Administrator

DSNR

Team Manager for DSNR- international call center.
Actively engaged in the HR operations; interviewing, on boarding, off boarding, as well as contract variations.
Coached, trained, motivated the team while leading sales and customer service.
Designed and implemented B2C Sales strategies and customer service techniques. 
Managed a team overseeing of an average 35 employees.
Conducted performance evaluations.

Team Leader

Through my experience, I have become adept in overseeing personnel across a wide variety of responsibilities to optimize corporate performance while demonstrating a steadfast commitment to maximizing satisfaction.
My vast range of experience, giving me stronger mind-set and abilities.

Taplio

Maya Yosef's Linkedin Analytics

Maya Yosef

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Maya Yosef

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