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When your sales team is consistently missing targets or when all of your best people are leaving, you take a deep look at the current org structure AND your leadership. Over the last 20 years, I have helped leaders restructure and rebuild sales motions and teams. When I stepped off the plane in London a few years back to take over a struggling business unit for Rackspace, I had all of these advantages: the former leader was leaving management altogether and becoming an individual contributor (love her to this day though), our best technical resource thought it was better to quit and launch a startup and our best account manager took a title demotion just so he could work stay at the company but work in a different division. Success was obviously guaranteed … What did we do? • We applied focus to our roles – each team member learned what success looked like in their role (daily, weekly, monthly) • We learned from the failures and celebrated the wins like it was our last day on the job – we won and lost together. It matters • We tore down walls that “separated” us from other teams. We picked up our laptops and went to sit (and work) with anyone who had a spare desk. • 1:1’s became a thing and we spoke, individually and in groups, about our careers and what we wanted. All.The.Time. Re-building a sales org (or any org for that matter) doesn’t take world-class talent. It takes great communication and, above all else, unshakable belief that you and your team will be unbeatable together. If you’re interested in learning more, I would love to see if I could help you.
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