- Extensive experience in managing healthcare business operations, providing training, obtaining licensing and certification, SOPs, and preparing surveys for startups and existing providers in the Home Health, Hospice, and Durable Medical Equipment sectors.
-Edited, translated, and created video subtitles within tight deadlines.
- Assisting patients and clients with translation and interpretation services for a wide range of topics, including medical consultations, political campaigns, workers' compensation, and depositions.
- Providing sworn translation and interpretation services for depositions related to workers' compensation, facilitating communication between attorneys, clients, and transcriptionists.
- Proficient in proofreading documents and time-sensitive campaign materials to ensure accuracy and quality.
- Ensuring accurate and appropriate interpretation of messages and information.

Freelance Interpreter and Healthcare Consultant

California Mental Health Services Authority

EHR Data Conversion Analyst serving California counties.

Implementation Specialist

PairSoft

- Trained and mentored support engineers and specialists during pre and post-go-live onboarding processes.
- Led daily stand-up meetings and collaborated closely with the system architect and development 
team.
- Regularly met with VIP clients to address and resolve any outstanding issues.

I also led companywide community outreach efforts to promote engagement and social responsibility, while also organizing and managing Diversity, Equity, and Inclusion (DEI) events to foster dialogue and promote diversity and equity.

Implementation Lead

SaaS Integrated Business Process Automation/ Robotic Process Automation using AI and ML technologies.

Formerly known as Webiplex. The provider of DocuPeak, the premier cloud-based AI robotic process automation (RPA) platform designed for rapidly automating business processes. DocuPeak apps automate accounts payables, contract management, supply-chain and fulfillment documents and forms, all tightly integrated into the latest in cloud ERPs and other cloud systems. DocuPeak's cloud-based out-of-the-box apps along with its App Studio take business process automation from document management to Web orchestration. Automate everything, anywhere, across the entire Web.

We also have DocuPeak Alexa to assist you.

Software Application and Implementation

Intensive Home Health Care, Inc.

-Demonstrated exceptional adaptability and versatility by starting as a floater and quickly taking charge of admission coordination, staffing, insurance, billing processing, and office management.
-Collaborated closely with the in-house biller to efficiently resolve a staggering 5-month billing backlog, generating an impressive $200k in revenue within just 3 months.
-Pioneered the implementation of project management system, resulting in a significant boost in productivity and streamlined operations.
-Exemplified strong leadership skills by training and orienting both new and existing employees on the effective utilization of our Electronic Medical Records (EMR) software.
-Recognized for my expertise and entrusted by the CEO to assist with the Department of Public Health survey and licensing during the opening of a new home health agency.
-Successfully guided the organization through the rigorous survey process, ensuring compliance and ultimately leading to my well-deserved promotion to the esteemed role of Operations Manager/Administrator Designee.
-Utilized my technical proficiency to create comprehensive video tutorials covering various areas such as EMR utilization, software enhancements, referral and insurance authorization processes, and troubleshooting for IT support.

Manager of Operations and Software Implementation

CTS LanguageLink

•	Proofread documents and time sensitive campaign materials.
•	Ensure that messages are interpreted properly and accordingly.

Copy Editor / Translator

The Tech Academy

Collaborated with student developers using Agile methodologies and version control.
Created e-commerce sites using HTML, Javascript, jQuery and CSS.
Developed applications and design patterns through problem solving techniques.
Supported designing and development of software with C#.NET applications.
Created an inventory database using SQL and T-SQL for supply and order tracking.
Updated, debugged and fixed coding errors.

Developer Intern

Secure Hands Medical Supply, Inc.

Secure Hands is a startup Durable Medical Equipment (DME) Company. 

As a key member of the Secure Hands team, played a pivotal role in successfully managing the overall day-to-day business operations of this promising startup.
Demonstrated exceptional expertise in overseeing every aspect of business creation, including strategic location determination, meticulous financial reporting, comprehensive employee training, and the development of standardized operating procedures.
Skillfully negotiated and crafted beneficial contracts with businesses and valuable prospects, fostering strong and mutually beneficial partnerships.
Led the charge in preparing for the rigorous survey conducted by the California Department of Public Health, ensuring meticulous compliance with all necessary regulations and standards.
Exemplifying a commitment to excellence, our efforts were rewarded with swift certification from the CDPH within an impressive one-month timeframe, solidifying our status as a trusted and compliant provider in the industry.

Project Manager

Albright Hospice

•	Actively negotiated contracts with vendors to minimize company expenditures
•	Screened, interviewed applicants and collaborated with the CEO to finalize employment offers.
•	Worked with the CEO to define parameters for open positions, determine capabilities and 
         qualifications.
•	Oriented and trained employees with various computer programs and processes thus 
         improved workflow efficiency.
•	Formulated and implemented HR Personnel handbooks, job descriptions, offer letters and 
         educational materials.
•	Served as the liaison between clinicians, vendors and staffs 
•	Developed different hospice programs for various locations
•	Monitored over all office operation including AP and AR
•       Ensured that HR files and information were updated to meet compliance requirements
•       Edited and approved literary materials prior to printing
•       Assisted with website design and development

Business Office Manager and Human Resources Manager

Sodexo

•         Provided supervision for food preparation, service operations and accounting. Successfully supervised at least 25 to 100 employees and volunteers: each event averages 50,000 to 95,000 attendees.

Food Service Supervisor/ Seasonal

Dynamic Health Services, Inc.

•	Strategized recruitment of qualified clinicians, expanded coverage areas and increased annual revenue by 65%.
•	Organized weekly Interdisciplinary Group Meeting that monitored progress and improved 
employee performance.
•       Onsite IT: troubleshot and repaired computer programs and machines related to office operations.
•	Trained and supported Medical Professionals using Healthcare Software.
•	Implemented the use of E-verify and background checks.
•       Created and introduced Marketing materials to improve company's presence.
•	Ordered DME, medical supplies, and medications and maintains order tracking log
•	Organized weekly Interdisciplinary Group Meeting to monitor progress and employee 
performance 
•       Supervised and updated employee credentials in compliance with Community Health 
         Accreditation Program
•	Successfully organized company sponsored events and improved the number of attendees by 45%
•	Contributed to making the medical records up to date by implementing effective project management initiatives
•	Actively searched for Nurses and Vendors by using computer generated programs and personal references
•	Enforced effective organizational communication strategies between patients, clinicians and office employees
•	Revaluated, updated and reorganized files of past and current employees by ensuring that all licenses were current
•	Improved relationships with clinicians by making sure that all paper works and payments were processed on time

Office Manager and Human Resources Coordinator

I specialize in Software Implementation and Technical Project Management within Healthcare, HealthTech, and FinTech sectors, boasting over eight years of combined experience in Healthcare startup and HealthTech. My expertise spans compliance and survey preparations, insurance reimbursements audit and mitigations, EHR Data analytics and migration, as well as software application enhancements, training and implementation.

In FinTech, my experience includes Implementation, enhancement, product development, AUT, PM, software training, and working with cloud-based Artificial Intelligence/Machine Learning, robotic process automation (RPA), platforms, and integrated business process automation solutions. My professional goal is to collaborate with tools leveraging technological advancements like AI/ML in healthcare while advocating for a healthy lifestyle and early prevention.

I also freelance as an Interpreter and Healthcare Consultant, with a decade of experience translating and interpreting medical consultations, political campaigns, workers’ compensation, and depositions. I excel in customer relationship management (CRM), professional communication, analytical skills, and project management. I believe in mentoring, leveraging strengths, and honing talents to drive success.

Passionate about arts and crafts (I'm a singer), travel exploration, communications, public relations, business and finance, current events, philanthropy, and volunteerism.

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