Airbook

A collaborative data workspace with built in connectors to 150+ data sources- built for data and business teams gather insights together and confidently.

Co-Founder

Conbi

My first SaaS start-up- Conbi

Started Conbi to solve for a problem I faced personally as an analyst. 

Problem- Although traditional BI tools were designed for self-service, many deployments of these solutions ended up being “report factories” where the semantic layer was used by IT experts or Analysts to create reports for others. This often reintroduced the bottlenecks and frustrations that self-service BI was supposed to get rid of.

Our Journey-
- Discovered a brilliant co-founder & CTO in Vishal who is also my friend from school!
- Built an algorithm to convert simple english into SQL queries automatically. 
- Gathered early adopters from companies like Udemy, Google, Amazon, Unilever
- Pivoted our solution twice after learning from customer feedback
- Interviewed at Y-Combinator
- Gathered our early customers and became profitable
- Worked and learnt from a team of 10 amazing people!

We realized that the problem we set out to solve for was multifold and to be able to solve it efficiently we need to account for much more. 

Hence, Conbi turns into a more holistic solution- Airbook. More on this soon!

Founder

TheRevOpsGuy

I started www.therevopsguy.com to blog about how aligning your Sales, Marketing, Customer Success functions in your company can help you fuel your revenue engine and help you grow from 5 to 5000 employees! 

Companies today are finding themselves with more data and processes than ever before, but struggling to make sense of it! This is leading to inefficient workflow processes, miscommunication among departments (e.g. Sales and Marketing), and ultimately a loss of revenue as a result. Revenue Operations (RevOps) is the solution to streamlining all of these processes into one team to achieve operational efficiency.

"My sales team is not able to close deals even after giving them 5000 leads/month" 

"My marketing team is not generating enough quality leads" 

"I am not sure why I am losing deals" 

"My sales team has not adapted well to my CRM system" 

"I have a high customer churn rate and I don't know how to fix it"

All of these are common problems in growing technology companies. Applying the RevOps fundamentals can help you alleviate these problems. Let's discuss! 

If you want to join a rapidly growing community of awesome RevOps professionals and learn about how different organizations are solving some of their complex challenges- Join our slack community here- https://therevopsguy.com/slack-community/

Visit: www.therevopsguy.com to learn more!

ROBOR

Revinate

Business Operations Program Manager - GTM

Revinate enables hoteliers to transform their guest data into revenue. With Revinate Marketing and Revinate Guest Feedback, hoteliers are empowered to make smarter decisions, resulting in increased direct revenue and guest engagement. 

- Worked directly with commercial leadership to achieve sales goals by providing timely sales analytics including territory analysis, pipeline analysis, forecasting and sales results.
- Optimized the targeting strategy for each sales territory and provide actionable recommendations to sellers based on key findings.
- Owned reporting and analysis of all sales activity and performance metrics (through standardized/ad hoc reports and dashboards); assist in identifying trends and communicate areas needing improvement or enhancement.
- Tracked end to end pipeline from the top of funnel to closed deals and identify optimization points for marketing and sales operational efficiency.
- Created, administered, and enforced data hygiene (and compliance) across all sales systems with a forward-looking view on structuring data.
- Created, administered, and optimized handoff processes across each function (Pre to post sales) to ensure efficiency across functions
- Evaluated vendors, and managed implementation projects of tech platforms to enable maximum Quote to Cash process efficiency
- Managed and optimized external sales/commercial software platforms for Sales and CS efficiency including Data providers, Sales Enablement, Business Intelligence, Contract tools, and others

Sales & Customer Success Operations Analyst

CustomerGauge

CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures and analyzes feedback, reduces churn through close-loop tools, and helps retain customers using the industry-standard metric Net Promoter System®. 

I was hired as the first Sales & Marketing Operations Analyst at CustomerGauge (USA) where I worked with cross-functional teams within various business functions such as Sales, Marketing, Customer Success and Finance. My role was majorly divided into two functions: 

Business Intelligence & Analytics
- Achieved alignment on all operations and reporting across the funnel from lead generation to customer retention, monitored Key Performance Indicators and pro-actively surfaced insights to the leadership.
- Developed a predictive model to forecast revenue generation and the velocity to achieve monthly and quarterly revenue targets
- Developed a robust attribution model to reveal the story of Sales & Marketing touch-points in the buyer's journey
- Identified, vetted service providers and on-boarded new systems (LeanData, Salesforce, Outreach, DiscoverOrg, Zapier, PandaDoc) to ensure best-practices in automation, data governance and data enrichment 
- Owned and managed the entire Sales and Marketing tech-stack. Certified Salesforce Administrator (ADM 201). 

Business Process Improvement
- Spearheaded a 5 month long project to transition into Account-Based Marketing (ABM) which included setting up workflows and processes for all aspects ABM such as ICP identification, Account Scoring, Lead to Contact Conversion & Routing, Account Prioritization, Engagement Tracking, Attribution, KPI measurement and Training. 
- Re-engineered the sales process as a part of a transformational strategy which reduced the time taken to close opportunities by 60%
- Developed a process to implement a CPQ solution to automate the quoting process

Business Analyst- Sales & Marketing Operations

Index Analytics LLC

I did my co-op internship at Index Analytics during the final year of completing my graduate studies in Engineering Management. 

At Index Analytics, I practiced the art of making sense out of large, complex data-sets from disparate sources. I developed an expertise in using various data visualization tools and techniques to create interactive and meaningful visualizations in order to analyze large data-sets of healthcare information. I worked with a team of data analysts where I participated in regular JAD sessions and technical workshops to gather functional and business requirements for providing enterprise-focused BI solutions to healthcare clients.

Business Analyst Intern

Sony Electronics

During my graduate studies, I received an opportunity to work at Sony Electronics as a part of an International Summer Internship program in Sydney, Australia.  

At Sony, I was a part of the finance team where I experienced working on larger and more complex projects related to Digital Transformation and Business Process Improvement. I partnered with internal stakeholders within Sales, Marketing, Finance and IT teams, to facilitate the transition from an excel-based manual system to an automated, web-based system used for monitoring and controlling Advertising and Promotional (A&P) accruals and spendings. In addition, I assisted Category Controllers and Product Managers of each Business Unit (Television (TV), Digital Imaging (DI) and Video & Sound (V&S)) to develop product pricing strategies, sales forecasts and profitability studies as a part of the Quarterly Business Plan (QBP).

ESURGI

During my graduate studies, I voluntarily interned at Esurgi which was an early stage startup (Pre-Series A funding) in the medical device industry. 

Working at Esurgi was my first start-up experience where I closely worked with the Founder & CEO to bring a non-invasive medical device from its prototype to pilot phase. I collaborated with a team of engineering & design interns to develop the product road-map. I was also involved in the development of its first business model with an emphasis on realizing the ideal customer profile and the rationale of generating revenue from B2B and B2C streams. Additionally, I conducted financial analysis and forecasted the initial flow of sales after market introduction and developed a strategy to achieve the sales target.

Product Management Intern

Fibro Organic (India) Pvt. Ltd.

My first real work experience after completing my undergraduate education in Chemical Engineering was at Fibro.

I worked with the Product Development and Engineering teams as an Associate Product/Project Analyst for NPD projects in a constantly growing, mid-sized manufacturing company. I was required to understand product requirements and manage the transition of new products from conceptualization to pilot scale manufacturing and eventually market introduction. In addition, I served as a technical point of contact for customers to provide after-sales support. I wore many hats at once, being able to function within the interface of various business functions such as Sales, Customer Success, Product & Engineering.

Associate Product/Project Analyst

Co-founder at Airbook | The fastest way to build and share your data work.

Building Airbook to bring revenue and data teams together on one page from day 0. 

You can also find me on:
Medium- https://medium.com/@hoshang_3874
Substack- https://hoshangmehta.substack.com
Twitter- https://twitter.com/mehta_hoshang

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