Memsy Esiet's Linkedin Analytics

Hi, thank you for viewing my profile. I am a bundle of talents and this has helped my versatility for different positions. 😊 My background in Human resource management has helped me over the years to know the right talents for every niche as well as knowing what business owners seek in an employee. This has helped me to render exceptional services to all my clients at different times. I am a proficient, enthusiastic, self-starter with excellent Customer Service and Virtual Assistant skills honed from over five years of experience. I have hands-on knowledge of virtual CRM tools usage, and I undertook further studies to polish my deliverables to meet required KPIs. I have worked with an FMCG, Healthcare, Communications, Recruitment and Outsourcing company, and e-Commerce in different capacities, but my first love will always be Customer Service because I am passionate about communication and dialogue, which makes the world go round. It keeps me stimulated by the constant emerging trends, which I use to update myself to remain relevant for service. Staying relevant also means I have to equip myself with gadgets to support my profession, which I have acquired to ensure my availability whenever needed. Furthermore, I am an expert in: ⭐ Excellent Persuasive Skills ⭐ Appointments Scheduling ⭐ Effective Customer Service and Relationship ⭐ Cold Calling ⭐ Data Entry with coding expertise ⭐ Problem and Conflict Resolution ⭐ Time Management ⭐ Microsoft and Google Suite Applications Proficiency ⭐ Proofreading & Editing ⭐ Ecommerce product research, listing, store setup & optimization. ⭐ Customer Support (solving the most complex customers' complaints within the organizational service level agreement) ⭐ Helping Executives to optimize their work productivity. Really, you can go on a well-deserved vacation while I handle all your administrative duties. 😊 I am flexible and constantly upskilling is my interest which is why I subject myself to routine SWOT analysis because I take pride in hard work for good standing for long-term professional relationships with my clients. When I am not working, I can be found volunteering to help humanity in my society, contributing to meaningful discussions across the globe, and of course, cooking and baking my favorite meals and snacks. 😊 You should have me on your team because I am a bundle of talents and I am ready to be a valuable addition to the progress of your organization. You can reach out to me at; [email protected] or via Linkedin messenger for further interaction about your project(s).