Memsy Esiet's Linkedin Analytics

I am a bundle of talents and this has helped my versatility in different positions. 😊 I am a proficient, enthusiastic, self-starter with excellent Customer Service and Virtual Assistant skills honed from over six years of experience. I have hands-on knowledge of virtual CRM tool usage and undertook further studies to polish my deliverables to meet the required KPIs. I have worked with FMCG, Healthcare, Communications, Recruitment and Outsourcing, and e-commerce companies in different capacities, but my first love will always be Customer Service,. It keeps me stimulated by the constant emerging trends, which I use to update myself to remain relevant for service. Furthermore, I am an expert in: ⭐ Excellent Persuasive Skills ⭐ Appointments Scheduling ⭐ Effective Customer Service and Relationship ⭐ Cold Calling ⭐ Data Entry with coding expertise ⭐ Problem and Conflict Resolution ⭐ Time Management ⭐ Microsoft and Google Suite Applications Proficiency ⭐ Proofreading & Editing ⭐ E-commerce product research, listing, store setup & optimization. ⭐ Customer Support (solving the most complex customers' complaints within the organizational service level agreement) ⭐ Helping Executives to optimize their work productivity. You can go on a well-deserved vacation while I handle all your administrative duties. 😊 I am flexible and constantly upskilling which is why I subject myself to routine SWOT analysis because I take pride in hard work for good standing for long-term professional relationships with my clients. When I am not working, I can be found volunteering to help humanity in my society, contributing to meaningful discussions across the globe, cooking and baking my favorite meals and snacks, listening to eBooks, music, playing games, or watching cop and medical tv shows. 😊 You should have me on your team; I am ready to be a valuable addition to the progress of your organization. You can reach out to me at; [email protected] or via LinkedIn messenger for further interaction about your project(s).