Oracle

Study current manual processes , make an analysis of how it could fit into a computerized ticketing system and vice versa.

Talking to and listening the clients is an important aspect for success.

Snr Business Process / Implementation Analyst

Team Lead

Volvo Construction Equipment South East Asia

Day-to-day operations 
Create report from raw data
Ensure smooth implementation of new apps / new hardware etc
Started on Internet use

AP / EDP Support Analyst

Furama Hotel Singapore

Implemented three complete systems in the hotel.
a)  Back office system - going into LAN networking 
b)  P.O.S. system for the whole hotel
c)  Front Office system for the whole hotel

Ensure the day to day operations ran smoothly with all computerized systems , 24x7

Created reports on ad-hoc basis

Systems Analyst

Experienced Service Desk Manager with a demonstrated history of working in the information technology and services industry. Skilled in Requirements Analysis, ITIL, IT Service Management and Service standards analysis.  Strong information technology professional graduated from Ngee Ann Polytechnic.

Taplio

Merlyn Siew Lian Tan's Linkedin Analytics

Merlyn Siew Lian Tan

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Taplio

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Merlyn Siew Lian Tan

Want to drive more opportunities from LinkedIn?

Merlyn Siew Lian Tan's Linkedin Analytics