Mia 🪢 Shepherd's Linkedin Analytics

How much time do you spend thinking about conflict in the workplace? Most companies react to escalated issues rather than taking a more proactive approach and invest in their people. How can I help you to spend more time thinking about more important aspects of your business? Tailored Soft Skills and Leaderships Training in Sussex, Surrey and Kent *Soft Skills Training 😊 🤝🏽 People are your most important asset. Without employees and customers you cannot and will not survive. Investing in people is the best you can do to future proof your business. Read more about Soft Skills and how training your employees future proof your business https://www.neupauer.org/blog/how-soft-skills-can-future-proof-your-business *Employee Support 🤗💛 For a small business who doesn't need an in house HR person I will come and speak to your employees for you. This can be - appraisals - wellbeing questionnaire - to identify training requirements - to coach Customer Service Training ⭐⭐⭐⭐⭐ Customer service is often more important than quality. It is inevitable that things will go wrong but it's how you and your front house employees handle it that will make all the difference. If you want your customers to return and tell their friends and family, you have to make sure they leave feeling amazing! We all want to feel great. For Customer Service Training in Sussex, Surrey and Kent area, call in to discuss how I can help you and your team to create unforgettable moments for your customers. Personality Profiling 🔴🟨🍀🔷 Understanding your personality traits and communication preferences as well as how different they are from others can hugely influence your interactions with others and help you avoid /minimise conflict and misunderstanding. DM me for more information and benefits of DISC profiling assessment Why me? 👧 Because I strongly believe in positive and understanding working culture. I spend time to get to know you, your working environment and only then put together training package to suit your circumstances, your team and your business. Without happy employees and happy customers your business won't survive. It's easy for the competitors to copy your ideas but if you create an unforgettable experience for your customers and employees, they will come back for more. To read why me visit: https://www.neupauer.org/blog/whats-your-why Mia PS: If you read to the end and you want to get in touch write 'lavender' in your DM :)