QTC Management, Inc.

Project Management & Planning Ops Manager

Systems Integration, Process Improvement, and Workflow Optimization.

Senior Business Operations Analyst

Provider Recruitment Supervisor

Runners With A Vision Enterprises

Empowering others to reach their goals by building solid foundations, assessing gaps and providing development, engagement, and innovative solutions.

Co-Founder

NNK Surveys LLC.

NocNock is a personality profiler program. Participants and companies that utilize the program find new and effective strategies for communication and building team connections. I am a certified trainer for this tool and make use of the this tool to consult with business owners/professionals to increase employee coaching, engagement, and development opportunities.

Certified NocNock Consultant/Trainer

County of Riverside

Full-cycle, human resources recruiting. Job posting, resume mining, interviewing, salary negotiations, I9 verifications, job offers/rejections.

Human Resources Recruiter

Air Methods

Developed multiple leadership and talent development courses, materials, and workshops in alignment with operational objectives and to meet various business needs. Steamlined new hire onboard training;  leadership and teammate coaching programs to support succession planning and performance management. Developed a quality assurance and auditing initiative a launched the team to support it. Helped facilitate the transition to interactive learning environment, including the implementation of a new e-learning platform.

Training and Development Specialist

Primarily responsible for creating training materials and performance assessment tools; conducting new hire and remedial classroom instruction; streamlining existing workflow and providing subsequent training. Project Manager for Business Office’s training optimization initiative. Provided Team Leadership for a team of 8 billing and collections support staff.

Billing and Collections Team Lead

Kaiser Permanente

Managed a 20,000-sq ft outpatient primary care medical clinic with 60+ medical and administrative support staff; 40+ clinical providers; serving approximately 60,000 patients annually. Facilitated multiple interdisciplinary process improvement and operational optimization initiates to support internal and external stakeholders.

Assistant Manager of Ambulatory Care Dept

I managed 28 employees in multiple locations responsible for processing state and private disability claims, Medical Leave requests, medical records requests, medical-legal deposition scheduling. Facilitated multiple interdisciplinary process improvement initiatives supporting internal and external stakeholders.

Manager of Insurance/Medical Correspondence

County of Riverside Department of Public Social Services

I supervised between 8-10 Office Assistants  responsible for a variety of Administrative Support functions.

Office Support Supervisor

Riverside County Department of Public Health

I supervised between 8-11 Office Assistants responsible for various Administrative Support Functions.

Supervising Office Assistant II

People, Processes, and Systems. These are the three primary areas of my focus, of those three; "People" is my favorite. My mission is " I want to change the world one person at a time; starting with myself, my family and spilling over to everyone I meet. I want to leave a legacy that God, my family, and I can be proud of. "

My wife and I, are co-founders of Runners With A Vision Enterprises, a faith-based parent organization for multiple interests. Currently we are focused on Spiritual, Life, Relationship-building, and Interpersonal Communication Coaching. We also specialize in developing leaders and strengthen relationship through improved communication. Our focus in to help others cross the finish line on their vision(s). 

Connect with me today to start your journey.

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Michael Williams's Linkedin Analytics

Michael Williams

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