Michael Kelley's Linkedin Analytics

With 20+ years of work experience in sales and customer service, I am a passionate and driven professional who thrives on building lasting relationships and delivering value to clients. My mission is to help customers find the best solutions for their home improvement needs, while showcasing Dixieline's product quality and service excellence. I have a strong background in outbound sales, new business development, and customer relationship management, as well as a domain expertise in millworks, doors, and windows. In my current role as a Millworks Specialist / Door & Window Sales Representative at Dixieline, I leverage my selling skills and product knowledge to maximize the customer experience from end to end. I also provide exceptional customer service and follow-up, ensuring customer satisfaction and retention. I collaborate with internal and external partners to deliver timely and accurate solutions, and to outperform competitors in a challenging market. I also enjoy mentoring new reps and sharing best practices on sales processes and strategies.