ClickUp

Manager, Data Platform and Engineering

Data Platform Lead

Environments: Snowflake, dbt, Census, Airflow, Fivetran, RDS, Amplitude, Segment, Git

- Believer and proponent of the Modern Data Stack!
- Determine Data Platform team priorities to lead sprint planning and review
- Data architecture design from a systems and tooling perspective
- Procurement, negotiations and implementation of a CDP (Segment)
- Create a taxonomy of user and event properties
- Support product led revenue and growth / experimentation initiatives across the company
- Design and build the dbt architecture from the ground up
- Create data products and models that power topline company metrics
- Technical bridge between the business units to gather and design business requirements
- Design the analytics workflow within Git
- Optimize the data pipeline for scalability and efficiency

Other tools: Split.io, Tableau, Clearbit/Zoominfo, Pendo, Profitwell, Salesforce, Iterable, Marketo, Zendesk, Netsuite, Front, Intercom, Attribution App, Improvado, Outreach, Canny, Front, PushMetrics

Senior Analytics Engineer

Growth Engineer

Mindbody

Environments: Redshift, Snowflake, Databricks, dbt, SSIS, Matillion, Amazon S3, Tableau, Looker, PostgreSQL, SQL Server Agent, Python, other AWS services

- Develop scalable data pipelines, including requirements gathering, data profiling, design, development, testing, ongoing support and enhancements via Python ELTs in Databricks and dbt
- Play a key role in the effort of migrating to Snowflake and Databricks, in order to sunset Redshift and Matillion / SSIS, by recreating and refactoring our various ELTs
- Collaborate with stakeholders to ensure quality data warehouse architecture development and utilization, adoption of best practices, and proactive management of data refresh and accuracy
- Implement conformed data models through the creation of fact and dimensional models
- Write various Python ELTs from source APIs to push into our data warehouse, Snowflake
- Create and manage a multitude of customer datamarts via data sharing and the data marketplace

Data Warehouse Engineer ll

Housecall Pro

Environments: Snowflake, MySQL, Python, Tableau, Segment, Google Analytics

- Work with multiple teams to provide statistical analyses and visualizations
- Full SaaS metric reporting of every facet of the company into an executive dashboard
- Create a weighted Full Funnel view from prospect to enrollment by marketing channel
- Implement a multi-touch attribution model
- Support an AB experimentation framework
- Monthly budgeting, forecasting and pacing for marketing and sales KPIs
- Website, spend and campaign tracking for web, marketing, and sales funnel optimizations
- Assist in the proper implementation of new tooling for quality data outputs
- Experience working with an array of tools:
Salesforce.com, Pardot, Google Analytics, Intercom, AppsFlyer, Funnel.io, Conversica, Braze
- Culture Champion for the Analytics team!

Data Analyst

Tools: Salesforce.com, Zapier, Pardot, Talkdesk, SMS Magic, Autoreach, Promoter.io

- Helped architect and design the rollout of our Salesforce instance from Close.io
- Built scalable automations and workflows to increase efficiencies by 15%
- Knowledgeable in process builder, data loader, and data import wizard within Salesforce
- Managed the integrity and cleanliness of our Salesforce data as a system admin
- Implemented the ingestion of other tooling into Salesforce
- Ran a quarterly NPS drip and reach out for lower level cohorts
- Genuine curiosity for outside of the box innovation and root-cause analysis

Operations Coordinator

Tools: Intercom, CallRail, Talkdesk

- Instantiated, hired and managed a phone support team to work in tandem with the chat team
- Designed responses and workflow automations to decrease chat times and increase efficiencies
- Troubleshot and resolved issues for 50-100 customers per day

Chat Support Representative

Data Platform @ ClickUp

A proven jack-of-all-trades who loves data and technology. I appreciate how data can be pieced together in meaningful ways to tell a story - a nearly objective glimpse into human decision making and behavior. Point me at a problem and I will get it done; even if I bang my head against the wall a couple of times along the way.

Email: michael.revelo@berkeley.edu

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