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As a Client Success Manager at CitizenShipper, I am responsible for onboarding new shipping businesses to our platform and helping them build out their profiles. I provide coaching and support to ensure their success on our auction-style platform and conduct regular check-ins to address any issues they may have. I also host weekly webinars for shipping business owners to connect and learn from one another. With my background in sales, I am able to provide valuable insights and coaching to both seasoned and novice business owners. Prior to this role, I worked as a Community Lead at WeWork, where I exceeded monthly sales goals and produced over $2.3 million in new contract revenue. As an Account Manager, I was responsible for onboarding and retaining over 100 companies and cross-selling into various locations globally. Previously, I held inbound sales positions at Shift Technologies, where I managed the full cycle sales process for buyers and assisted in the growth of the company. I have a strong track record in sales and customer success, and a passion for helping businesses succeed.
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