Michael Fountain

DocuSign

Leading the team to build and deliver Semantic Search and Reporting Copilot for DocuSign.

Senior Manager of Product Management - Search and Reporting

Leading the team to deliver the next-gen Semantic Search platform for DocuSign customers.

Lead Product Manager - Search

Building the strategy and roadmap for future DocuSign product offerings.

Lead Product Manager - Incubations

Coffee with Product Podcast

Coffee with Product is an interview/conversation podcast where a community of Product Leaders shares their best product wisdom & career tips to help the next generation of new & aspiring/pivoting product managers get started and get ahead in their product careers.

Tune in and subscribe to the show on Apple Podcasts, Spotify, or wherever you listen to podcasts.

If you love helping new product people get started ... you can be a guest on the show. Reach out to me here on LinkedIn to learn more.

Host & Producer (passion project)

Apptentive

Built & led the product team through cultural change serving Product Managers, Digital Marketers, and UX Researchers at F500 brands, enabling them to actively engage with millions of customers on billions of devices. Shipped new SKUs; Executive Reports, Fan Signals™, Apptentive for Web, & Apptentive for Kiosk.

Head of Product, Leadership Team

Tucows

** Tucows acquired the Enom.com BU from Rightside.co in Jan-2017 **

Led product teams in Toronto and Seattle driving the product lifecycle for a new wholesale domains platform and user experience at Tucows for Enom.com, OpenSRS.com, and EPAG.de brands.

Director of Product Management, Wholesale Domains

Accountable for the Enom.com domain reseller product vision, strategy, and execution. Reset the API product roadmap, developer strategy, and customer experience; 15M domains under management across 20k resellers. Mentored product management team.

Principal Product Manager, Enom.com e-Commerce & Reseller Business (Acquired)

Odin

Led product management for the server virtualization business unit under Odin.com, spinning out as a standalone company, Virtuozzo.com, post-acquisition by IngramMicro.com.

Director of Product Management, Virtuozzo.com

Responsible for product management and product marketing strategies for Plesk BU. Established turnaround strategy approved by the board of directors. Post-acquisition, Plesk.com spun-off as an independent company using this strategy. Speaker at industry events.

Director of Product Marketing, Plesk.com Business Unit (Acquired)

IC/Responsible for Plesk Marketplace and developing new 3rd-party partnerships with ISVs.

Director of Product Marketing, Plesk Marketplace, ISV

GlowTouch Technologies

** Technology services company providing engineering solutions to small businesses in the US, Canada, Europe, & Asia; 1200 employees. **

Technical advisor to the CEO on product strategy and the delivery of cloud services to strategic accounts. Mentored remote engineering teams in cloud design and platform architecture. Designed & shipped “FASTTRACK,” the in-house platform that delivered the Small Business Website Program end-to-end; Launched with a channel strategy through HostGator.com & Bluehost.com, the largest web hosting companies at that time.

Head of Product Strategy

The UltraWellness Center

** Integrated health and wellness e-commerce startup in partnership with Mark Hyman, M.D.;  6 employees. Acquired by The UltraWellness Center & Dr. Hyman in 2011. **

Partnered with the founders to rearchitect and scale “PROFITMAX” in-house marketing automation, e-commerce, and API-driven order fulfillment platform. Hired & mentored remote engineers throughout all stages of the product development lifecycle. The new platform launched online information products generating over $1M in new revenue.

Head of Engineering, E-commerce Platform (Acquired)

DNZOOM Inc

** Software company delivering the first multi-registrar domain management & auction platform designed for the domain industry; 8 employees. IP acquired by Bido.com in 2008. **

Founded, built, & shipped “DNZOOM,” the 1st domain name and multi-registrar account management platform to help hosting companies and domain investors mass transfer, manage and sell their domain name portfolios online. 250k domains under management across 10k domain name resellers.

Head of Product & Engineering, Co-founder (Acquired)

Moderngigabyte LLC

** Software company delivering fully automated billing & provisioning software to the Web Hosting industry; 22 employees. Acquired by Parallels.com in 2008. **

Founded, built, & shipped “MODERNBILL,” the 1st web-based billing software to fully automate online invoicing, recurring billing, and the provisioning of hosted web services, domain names, and SSL certificates; Managed 2M customers across 15k small businesses worldwide. Built & shipped several ancillary products and services that helped small businesses be more successful online, doubling the LTV of our customers.

Amazon

Responsible for all of the "Hardlines," including Electronics & Computers, Home & Garden, Toys, Kids & Baby product lines. 

* Our team built & launched Toys, Kids & Baby, Camera & Photo retail stores 
* Designed and built an internal project tracking tool to streamline cross-team collaboration (pre-JIRA)

Software Engineering Manager

Member of the Electronics & Computers Retail engineering team building and shipping new buying experiences. 

* Designed the "quick-compare" feature which broke the buy button on the Amazon website. Ask me about it.

Software Engineer

Over 20 years of experience, outcome-driven entrepreneurial product leader, and 2x founder from bootstrap to exit.

Currently, Senior Manager of Product Management at DocuSign, building Semantic Search and Reporting Copilot.

Previously, led enterprise product teams at Apptentive.com, Tucows.com, Enom.com, Plesk.com, Odin.com, Parallels.com, and Amazon.com with Product Vision, Product Strategy, Product Operations, and Product Marketing, building global platforms and taking products from concept to market.

Prior to that, I co-founded and sold two software companies and helped many startups achieve product-market fit, leading to their 1st funding rounds and seeding the path to future acquisitions.

Passionate for creating customer value, driving outcomes, and building enduring product teams.

Taplio

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