Michelle Coombs's Linkedin Analytics

Who I work with: MSPs and IT Businesses: 💥 Spending too much time "in the business", instead of "on the business" 💥 Your Service Desk reminds you of the Wild West 💥 Operational Costs are high 💥 Customer Satisfaction causes your customers to grumble 💥 Service Managers being set up for failure by expecting them to transform your Service Teams when they are firefighting all the time For Individual Tech Leaders: 💥 Tired of managing, not leading your team to greatness 💥 Battling burnout and relentless demands 💥 Feeling stuck in a rut and not achieving your vision 💥 Struggling with communication, confidence, or imposter syndrome Hello, I'm Michelle, and I’m on a mission to help 350,000 Tech Leaders and MSPs reach their full potential. With 25+ years in leadership roles for international, in-house IT teams and large MSPs, I understand the tech world. What I Provide: There are three ways to work with me: ⭐ Grab a “Five Minute Favour”: Sometimes you just need someone to point you to the right track ⭐ Roadmap to Operational Excellence Workshop: A two-day workshop where we deep dive into your MSP, identify the challenges and formulate an action plan ⭐ Longer-term Programmes: Regular accountability, resources and retained advice How It Transforms: ✅ Ignite Growth: Stay ahead and leveraging operational efficiency to drive expansion ✅ Secure Stability: Reduce operational cost and maintain steady focus on your goals and ensure long-term stability ✅ Elevate Communication: Strengthen relationships with customers, drive better performance, and improve customer satisfaction through enhanced communication ✅ Clarify Vision: Make decisions with a clear sense of purpose and direction, guided by operational data and improved customer and employee satisfaction 👤 Testimonial: One of my clients shares their journey: "Before working with Michelle, I was overwhelmed and unsure how to lead my team. With her help, I was able to communicate effectively, build trust, and create an environment that enabled my team to excel and achieve outstanding results." 🌟 Together we'll transform your Service Desk from the Wild West to a powerhouse. Real growth isn't just about reeling in new customers; it's about supercharging your operations and making sure your existing customers stick around for the long haul. 📅 Schedule a Call: https://www.thetechleader.net/calendar #TechLeadership #TechLeadershipTraining #LeadershipDevelopment #MSPCoach #TechLeaderCoach #BusinessCoach #TechManagement #ExcellenceMatters