4UU4

In my innovation patent, there will be some trademarks paid by the merchants for advertising. The business’s name and logo on the blank coffee cup.
My patent provides a wider channel for businesses that want to make the advertising.

Founder

To start and develop my small business by following:
1. Accredited small business training;
2. Help to develop a business plan;
3. Personalised mentoring from a NEIS provider.

Apprentice NEIS

The Studio Au

The Studio’s Founders Program for 2021 Q1 is a 7 weeks program. 
Startups in the program are focused on a range of industries and sectors including media, entertainment, communications, literature, dance, music, creative practice, cybersecurity, education, finance, health, transportation, natural resources & social services.

Student Intern

Award Mortgage Solutions

I have our customers’ best interests at heart, saving them stress, time, and money. I also collaborate with big banks as well as smaller lenders to find the loan that’s right for each customer. 
The main responsibilities include:
Connecting with our existing customer base by phone and email to provide market-leading lending advice;
Understanding customers’ needs and objectives  to help them achieve their financial goals (through refinancing, debt consolidation, and/or new purchases);
Managing a pipeline of inbound leads to help take the customer on a seamless journey from application all the way through to settlement;
Maintaining the existing relationships as the portfolio grows.

Mortgage Loan Consultant

Bank of Nanjing

As a Personal Banker, I provided our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions. I had been part of a collaborative team and acted as a role model and peer coach to deliver the best possible customer experience.
I was passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of Bank of Nanjing.

Personal Banker  -- XianLin Branch

In this role as a Small Business Specialist, I uncovered our customer’s needs and recommend a tailored banking solution to create value for their business. Immersing myself in the branch team, I grew revenue through deposits, lending, and share of wallet through the origination of new small business customers to Bank of Nanjing, business development, and undertaking health checks for existing Banking of Nanjing Small Business customers.
1. Support the smart entrepreneurs in our Small Business network
2. Hold deep conversations with customers to add value, uncover and meet financial needs
3. Find and grow opportunities for new business through identifying customer’s core needs

Small Business Specialist -- Department of Small Business 

To help eligible business customers use a range of bank bill facilities. 
As following:
Variable, Fixed, Mapped, Range, or a combination of these under a Tailored Business Facility.

Banking Officer -- Commercial Bill Centre

I was fortunate enough to with an excellent team to build my earlier career. 
My excellent team partners and I have won the respect of our customers. Specific performance is the determination, responsibility, and resilience of customers to solve difficulties.
The daily duty:
Answer questions about account types and banking products, such as money market accounts, loans, and credit cards;
Check on the status of customer accounts and track checks and payments;
Review and explain account charges;
Assist banking customers who are victims of fraud, theft, or identity theft;
Assist customers with replacing lost or stolen credit or debit cards;
Assist with address changes.

Customer Service Specialist -- Zhujiang Branch

I have over 9 years of previous work experience in the banking services industry in China2004. I am continuing to study a Bachelor of Financial Planning online course through the University of South Australia. I am the founder of my own innovation patent (4U Paper Coffee Cup au2020102587).

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