Mk Residential Partners

Managing Partner

RealPage, Inc.

As a Solution Consultant, I leverage my vast industry knowledge to partner with executive level PMC leadership as a trusted advisor while reviewing their current business processes. As a consultant, I will identify and make recommendations of potential changes to those processes to streamline operations, increase revenue, mitigate risk and improve employee accountability as they transition to our industry leading software platform. My goal is to ensure their business metrics/goals are met or exceeded through consulting and to ensure a streamlined and successful implementation.

Solutions Consultant

Southwood Realty Co.

Oversight of 2700+ Class A Luxury Units.
Lead 50+ Associates to exceed monthly and fiscal goals.
Manage Lease Expirations, Renewals, Rental Collections and Leasing & Marketing and Accounts Payable via Nexus.
Facilitated Quarterly training/development courses.
Ensured approximately $690+ million in assets were maintained & managed to reflect my personal and our company culture and values.

Achievements:

GPR growth of 2021 12%-32% in portfolio. ($5.97m annualized)
Average delinquency 2.76%, during the pandemic.
Regional Manager of the Year nominee for the Upper State Apartment Association. (2021)

Regional Property Manager

Wellington Advisors

Oversight of a portfolio of (6) fee-managed assets in the Charlotte, Hickory, Salisbury area.
Train, Develop and Mentor a team of (7) to achieve the highest property performances possible.
Financial review of my portfolio, as well as, the local market to ensure we are meeting/exceeding all opportunities for ancillary income and rent growth.
Responsible for the successful onboarding of (3) class C assets after acquisition by current clients and the disposition of (1) due to sale.
Oversight and coordination of all capx projects as required by the client or lender/insurance companies.

Bolt Property Management

Led 12 employees of (5) privately owned and managed assets.
Developed anc implemented Employee Manual, Policies and Procedures, budget development and put into place best practices of day to day operations, to maximize income potential, employee performance and Resident retention.
Responsible for rebranding of the communities to support continued Capital Improvement projects, increased rents and renovation of units.

Achievements:
Building an exceptional team to accomplish goals and values of the Owner.
Increased rent growth and ancillary income by approximately
87% YOY 201
84% YOY 2017

Brookside Properties, Inc.

Responsible for the leadership and guidance of (2) fee managed assets. Oversight of Capital Improvements.
Led 10 Associates to exceed monthly and fiscal goals.

Area Property Manager

JMG Realty, Inc.

Responsible for the leadership and guidance of (4) fee managed assets through disposition.

Bell Partners Inc

Bell Brookfield, Greenville, SC 
The Meadows, Asheville, NC (616 total units)
October 2011 - July 2014
Senior Community Manager/Field Trainer

Responsibilities:
o	Managed complete transition of property to Bell Partners. (Bell Brookfield)
o	Led 15 Associates to exceed monthly and fiscal goals.
o	Managed Lease Expirations, Renewals, Rent Collections and Leasing & Marketing. 
o	Managed all Accounts Payable through Ops Technology & Compliance Depot.
o	Facilitated Quarterly Foundations of Leasing course for area.
o	Ensured approximately $58 million in assets is maintained & managed to reflect my personal and our company culture and values. 

Signature Pointe 
October 2009 
Community Manager/Field Trainer

o	Managed complete transition of property to Bell Partners. 
o	Led 5 Associates to exceed monthly and fiscal goals, as well as “re-branding” community to become a community of choice in the area. 
o	Managed Lease Expirations, Renewals, Rent Collections, Leasing & Marketing 
o	Managed all Accounts Payable through Ops Technology & Compliance Depot
o	Facilitated Quarterly Foundations of Leasing course for area.
o	Ensured approximately $6.5 million asset was maintained & managed to reflect my personal and our company culture and values. 
 
Acheivements:
•	After 90 days, 30 evictions and $32k in delinquency, maintained occupancy at 69% and lowered delinquency to 6k with all Residents due for the current month. 
•	After 120 days, increased occupancy to 80%, increased economic occupancy from 49% to over 70%.
•	After 160 days, increased occupancy to 90% and economic occupancy to 82.76%. 
•	Feb 2011 budgeted at 76% occupied & 72% economic occupancy, closed 93% physical and 90% economic in May. 
•	Exceeded NOI by 6k in 1st quarter 2010, while extreme overages in Make Ready, due to rapid increase in occupancy. 
•	In 2011 we maintained an average occupancy of 93% at community that struggled to stay above 70%. 
•	2011 Highest YOY Revenue Gain 42% 
•	2011 CNOI Growth 33%

Senior Community Manager and Field Trainer

Bell Caledon Apartment Homes (Bell Partners, Inc.), Greenville, SC The Meadows, Asheville, NC (749 total units)
July 2014 – January 2015
Senior Community Manager/Field Trainer

Responsibilities:
o	Currently lead 19 Associates to exceed monthly and fiscal goals.
o	Manage Lease Expirations, Renewals, Rental Collections, and Leasing & Marketing. 
o	Manage all Accounts Payable through Ops Technology & Compliance Depot.
o	Facilitate Quarterly Foundations of Leasing course for Asheville, NC and Greenville, SC.
o	Oversee Capital Improvement projects of approximately $400k in 2014.
o	Resolve Customer disputes/complaints.
o	Ensure approximately $80 million in assets is maintained & managed to reflect my personal and our company culture and values.

Senior Community Manager/Field Trainer

Keller Williams Real Estate

Realtor

Mid-America Apartment Communities

Responsibilities:
o	Provided training, support and accountability for 10 properties (Support Managers and Property Managers) between North and South Carolina with focus on Collections and Support Manager training.
o	Responsible for Collections, Leasing, community marketing efforts, Resident files, Renewal efforts & rate negotiation, resolving Resident disputes, implementing quarterly Resident events and attending monthly networking events with Upper State Apartment Association. 
Achievements:
o	Maintained less than $200 delinquency monthly. 
o	Community achieved no less than 95% occupancy monthly. 
o	After 9 months, promotion to Regional Support Manager Trainer
o	2005 High Five Award Winner
o	2005 Property of the Year
o	2005 Highest Overall Occupancy for the East Region

Support Manager/Trainer

During my extensive career in this competitive industry, I am proud to have a proven track record of delivering impeccable results across North and South Carolina, over 10,000+ units and with nationally recognized, regional and locally owned and operated organizations, to include all asset types and countless value-add projects.

While the passion that drives me to outperform competitors and repeatedly bringing low performing assets to their peak performance is a thrilling  challenge and one that I have met or exceeded repeatedly; it has been an honor to have led and/or mentored over 115 others, thus far, into becoming successful in their careers that is equally rewarding. 

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