DemandScience

Senior Customer Experience Manager

Customer Experience Manager

Healthwise

Account Manager 

Engaging and creating relationships with healthcare providers in order to share our mission of helping people make better health decisions through evidence-based patient education, decision support tools and care management solutions.

Business Development - Market Solutions

Oregon Institute of Technology

- Assistant to the Athletic Director
 - Create and maintain department budgets
 - Manage the contracting and purchasing of all items for the department
 - Coordinate department payroll for staff and students
 - Manage and reconcile all department procurement cards
 - Manage accounts receivables/sales revenues for the department
 - Process invoices and payments
 - Coordinate online ticketing system for on-site athletic events
 - Supervising of student workers in the Tech Fit center (currently four)

Administrative Program Specialist ~ Athletics

Corporation Service Company

- Responsible for helping companies protect their intellectual property and customers on the web by assisting them in the creation of an Online Brand Protection Strategy
 - Advise corporate legal, marketing, IT and security departments on domain name strategy, online brand protection, online brand monitoring, intellectual property rights enforcement, domain name recover/UDRP, DNS structure, social media management, trademark searching and watching proper SSL certificate use and coverage, SEO/SEM, and how to avoid issues such as phishing and counterfeit product sales

Business Development Manager

Sedo.com LLC

- Working with SedoPro client base to help them create, meet, and exceed expectations for their domain portfolios
- Selling Sedo offerings
- Develop and negotiate large, complex deals
- Keeping my clients happy and successful
- Brokering domains for both buyers and sellers
- Developing and nurturing client relationships
- Domain market analysis and explanation
- Product testing
- Report creation and delivery
- Special projects 
- Training and monitoring

Senior Account Manager

MarkMonitor

- Dedicated account manager of many Fortune 500 companies
- Manage domain name portfolios and assist clients with new registrations, transfers, acquisitions, and renewals
- Provide knowledge, education, strategy, world class customer service and expertise to clients resulting in incredible client relationships and customer satisfaction
- Continuously developing new business within my accounts by up-selling business offerings to help protect client's valuable intellectual property

Senior Domain Client Services Manager

Idaho Indie Works

- One of the original creators of Idaho Indie Works, now Indie Made Boutique, a collectively run community of local artisans. Members sell their handmade goods in a retail space in downtown Boise, and together share responsibility for the care, maintenance and success of the boutique.
- Jewelry creator...currently on hiatus!

Vendor

Idaho Central Credit Union

- Outside sales/business development position to develop successful long-term business relationships with auto and R.V. dealerships
- Servicing of established relationships as well as prospecting and cold calling to open new indirect lending accounts
- Led Indirect Lending program to record breaking year

Business Development Officer

American Red Cross

- Marketing and account management position of over 100 sponsor groups and approximately 400 blood drives annually
- Recruitment of new blood drive accounts (corporate, community, and private organizations) by use of prospecting and cold calling while overseeing existing accounts
- Volunteer training and support
- Providing presentations to community, business, and school groups 
- Meeting and exceeding monthly, quarterly, and annual blood collection goals

Donor Recruitment Representative

B2B Demand Generation Driven by Predictive Analytics Technology -
Full-funnel, Flexible, and Scalable Solutions to Target In-market Technology Buyers

Taplio

Michelle Penninger's Linkedin Analytics

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Taplio

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Michelle Penninger's Linkedin Analytics