Michelle Leavitt

Applied Systems

Enabling our 200-person Product organization to love their work while achieving PM excellence. Own product lifecycle process optimization, data analytics, cross-functional communications, product launch/GTM, our PM tool stack, and talent development.

VP, Product Operations

Fractionals United

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Fractional Product Executive

Redesign Health

Advisor

Product management advisor, mentor and coach. Advising early and growth stage companies on product strategy, organizational design, people and process scaling, and adopting agile and customer discovery methods. Mentoring product managers and product leaders on career acceleration and goal achievement. Coaching individuals on how to prepare for and transition into a career in product management.

Product Advisor

Wise Systems, Inc.

Senior leader at a B2B SaaS AI and ML company. Responsible for long-term strategy, roadmap creation, cross-functional alignment, metrics definition, process design and effectiveness, release management, and customer feedback mechanisms. Led a team of 10 Product Managers supporting a team of 70 engineers.

Vice President of Product Management

Chief

Chief is a private network designed specifically for women leaders to strengthen their experience in the C-suite, cross-pollinate power across industries, and effect change from the top-down.

Member

PerfectServe

Executive-level leader responsible for product strategy, innovation, execution, and operations.

Vice President Of Product Management

Elsevier

Leading people development and product management best practice adoption for a global team of 30+ product managers supporting 250+ engineers and a P&L of $XXXM. Profitably grew portfolio revenues 4x faster than market average. 

People:
• Raised employee engagement 20% with new recognition, skill development, and career advancement programs
• Implemented biannual team offsite to foster collaboration and cross-team coordination
• Designed talent development programs resulting in 30% promotion rate
• Piloted a product management internship program to support diverse and inclusive hiring and recruitment, hiring 2 interns during first season

Process:
• Designed quarterly reporting process to provide executives with consistent, metrics-based updates on outcomes achieved and planned
• Designed new annual strategic planning cycle to coordinate and align plans across all builder teams (engineering, design, architecture, devops, content, product, etc)
• Pioneered the use of alpha, beta, pilot, and early adopter launches
• Spearheaded company-wide adoption of usage analytics tooling to provide evidence for prioritization decisions
• Designed a new Product Operations function to support the organization

Product:
• Released new UI for flagship product that raised NPS 24 points
• Delivered new partner integration that increased new business revenues 50%
• Launched 4 market-differentiating new products
• Product lead for Elsevier's COVID-19 Healthcare Hub
• Implemented new portfolio prioritization process enabling focus on growth stage products and sunsetting of low/declining value products
• Led team through successful GDPR compliance

HealthcareSource

○ Served as chief product evangelist and presented product vision, roadmaps, and business plans to executives, boards, industry analysts, clients, and prospects in person and virtually.
○ Led product management and engineering teams to prioritize and shape features using Scrum and Kanban processes. Quadrupled the rate of software releases.
○ Improved client engagement and satisfaction by embedding early adopter and market testing processes into development cycles leading to 20-point improvement in Net Promoter Score (NPS).
○ Created feature adoption and client utilization monitoring processes to assess product and account health and inform future development and service activities.
○ Head of House for New York office.

Senior Director, Product Strategy

○ Launched multiple offerings to support company's entrance into new product category. 
○ Structured, hired, and trained product, development, sales, marketing, and support teams.
○ Developed internal mergers & acquisitions process to build pipelines of acquisition targets ranging from $2M to $100M and led due diligence and post-close integrations.
○ Doubled revenue each year while maintaining acceptable profit margins.
○ Head of House for New York office.

General Manager, New Business Unit

Cengage

Strategic direction for a healthcare IT SaaS and on premise platform and content product portfolio.
○ Built roadmap and set product development priorities. Wrote business cases, technical requirements, and customer use cases. Led product and development teams to successfully launch multiple new platforms, products, and feature updates.
○ Grew revenue 450% while maintaining acceptable profit margins.
○ Launched channel development initiative, built an ecosystem of integrated partners, and doubled revenue from partner channel, contributing 25% of overall division revenue. 
○ Established Executive Advisory Panel and secured participation from dozens of senior healthcare leaders.
○ Served as company-wide expert on North America healthcare technology industry trends and worked across company to contribute industry expertise to new product, feature, and service offerings. 
○ Advised leadership on international expansion strategy, analyzed addressable market, and developed business plan and financial models.
○ Overhauled regional client and prospect outreach program. Implemented repeatable process for user group meetings, initiated satisfaction and financial data collection, and used ROI analysis for future planning.
○ Created analyst outreach program and secured coverage from key thought leaders.
○ Provided presales support including leading discovery calls, crafting custom presentations, delivering in person and virtual demonstrations to buyers at all levels, determining pricing/bundling/discounting, and drafting RFP responses.

Director, Product Management and Channel Strategy

I love uncovering unmet user needs and finding ways to solve them - with new products and product improvements, through partnerships, and with services. Known for helping orgs operationalize and scale up product practices and processes to get more and better stuff done. Skilled at aligning teams around a vision and helping product managers get comfortable using evidence and experiments.

My career includes leadership of product and product-adjacent functions like strategy, marketing, M&A, and alliances. I've led virtual, co-located, and geographically dispersed teams around the globe. Lucky enough to have helped two companies make successful exits.

Deep knowledge of health tech, edtech, and HRtech industries. 

Areas of expertise: product strategy, product management, business planning, strategic alliances, partner relationship management, business development, mergers and acquisitions, contract negotiation, B2B SaaS, healthcare provider and payer markets, compliance in highly regulated industries.


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