Michelle Monroe Rowan, CFE

Franchise Business Review

I help franchise companies grow & exceed goals by measuring franchisee satisfaction by understanding and leverage data. I also build partnerships with others in the franchise industry to help promote best practices and quality franchise relationships between franchisees, franchisors, and supplies.

I am an active member of the International Franchise Association, a Certified Franchise Executive, facilitate CEO Performance Groups and Executive Networking Groups, and am a regular panelist at franchise industry events.

President & COO

Franchise Business Review is a market research company in the franchise space. Specializing in franchisee satisfaction, validation, customer satisfaction, sales process audit, validation process audit, and custom evaluation work. 

Helping Franchisors benchmark and strengthen their brands, and helping interested franchise buyers identify quality franchises to invest in, and make the process easier to connect with franchisees and find reliable satisfaction information. 

Find out more at: http://tour.franchisebusinessreview.com/

Business Development

Woodland Farms Brewery

Tasting room focused on lagers, but offering a variety of beer types for all. My husband's passion of beer, science, and music, come together in a space that's fun to hang out in.

Co-Owner

Inventations

Owner and Designer specializing in handmade invitations and stationery.

Owner

Choice One Communications

Client Development Supervisor

Portsmouth Sheraton

Sales Administrative Assistant

Since 2005, FBR has helped more than 1100 franchise brands to better understand franchisee, employee and candidate satisfaction, and improve performance:
        • WE HELP FRANCHISES ACHIEVE PERFORMANCE OBJECTIVES with actionable data to improve satisfaction, strengthen their brand, and increase revenue. Find out more: http://tour.franchisebusinessreview.com.
        • WE BRING TRANSPARENCY TO THE FRANCHISE INDUSTRY by offering the leading forum for franchisees to rate their brand & empowering prospective franchisees with satisfaction research in our guides and via www.FranchiseBusinessReview.com.

I help franchise companies grow & exceed goals by measuring franchisee satisfaction by understanding and leverage data. I also build partnerships with others in the franchise industry to help promote best practices and quality franchise relationships between franchisees, franchisors, and supplies.

I am an active member of the International Franchise Association, a Certified Franchise Executive, facilitate CEO Performance Groups and Executive Networking Groups, and am a regular panelist at franchise industry events. 

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