Miesha Jihan Williamson's Linkedin Analytics

I’m Miesha Jihan Williamson, a process improvement professional passionate about bringing order to chaos and helping companies streamline growth, and improve profit margins, and customer experiences. I’m six-sigma certified with experience ranging in technology, pharmaceutical, travel, e-learning, and digital marketing industries. I love using technology to create products keenly focused on the consumer and their needs to drive for results, and have been very successful in doing so. Here are a few examples of my successes: Digital Transformation and Processes: * Updated an e-commerce business and increased sales 10x in the first month, with 10% monthly growth, and a 20% repeat customer rate MoM * Took over a two-year stalled transformer identification project from ComEd electrical company in the City of Chicago and led to completion in 30 days * Decreased call center volume by 10% by analyzing customer feedback data and leading a cross-functional team through a full cycle continuous process improvement project *Standardized a process to bring product defects to closure and trained internal and external teams which reduced our defect closure time by 40% Manufacturing and Energy: * Identified operational gaps and implemented Lean and Six Sigma manufacturing techniques to reduce rejects by 30% * Led and organized a team to conduct a statewide municipal energy audit and identified $20 million in energy savings and an average of 30% reduced consumption per town * Within one week of starting at a manufacturing company, identified machine calibration errors that saved the company $1 million in potential waste that year * Optimized continuous workflow process and improved manufacturing processes for several car programs to improve operator efficiency and reduce production time by 20% Education and Career Prep: * Helped students increase ACT scores by an average of 5 points earning students full rides or tuition at schools like Wesleyan University, Columbia, Ohio State, and Washington University * Helped women 2x and 3x their salaries in as little as three weeks (6 mo average) by helping them transition into tech Areas of Expertise: Product Management, Growth Marketing, Project Management, Digital Marketing Strategy and Operations, Content Strategy, SEO Strategy, and Keyword Analysis, Social Media, Digital Ad Strategy, Web Analytics, Community Management, Business Analysis, Software Configuration, Requirements Gathering, User Acceptance Testing, Risk Management, Time and Cost Estimation, Team Development, Budget Analysis