Payjoy

Responsible for the commercial relationship with all the carriers and with the largest dealers dedicated to sale devices with the credit solution.

	Achievements:
o	110% of the sales objectives achieved that were defined in the executive level, ensuring that the distributors' requirements were understood, maintaining adequate risk levels in portfolio management.
o	Execution of special projects with carriers that allowed Payjoy to increase results and have a differentiated offer standing out from another dealers.
o	Development of relationship with the main business partners until they became "preferred partners", which allowed dealers to have better offers.

Business Development Director

TECNOLOGICO DE MONTERREY

Adjunct professor at the State of Mexico Campus and the Santa Fe Campus, teaching the following courses: "Building Business Solutions," "Sustainable Management of Marketing Projects," and "Segmentation and Positioning of Value Strategies."

Professor

AT&T

Responsible for implementing effective strategic sales performance analysis and operating procedures to help management drive increased results.

My achievements, I: 
o	Optimized the commercial attention for global clients through the formation of the Global Accounts for Mobile area at AT&T, collaborating in the creation of commercial teams and the work scheme between Sales, Attention and Collection.
o	Obtained 100% of the sales results with the commercial team through the implementation of the necessary processes with the corresponding support areas.
o	Increased the profitability of the business by 15% with the integration of the mobile services portfolio in existing clients.
o	Enhanced sales and renewals through the definition and implementation of incentives aimed to the sales force.
o	Improved the control of commercial management with the development and implementation of control and management tools, such as activation report, billing, link with the international team responsible for the accounts. 
o	Developed the relationship with the areas of business credit & collection, customer service, through the creation and updating of credit policies, collection, credit notes and call center service.

Sales Operations Director

SERBAN - Soluciones y Servicios Bancarios

Responsible for commercial work and administrative management in Mexico.
	
My achievements, I: 
o	Increased sales by 21% by developing the partner relationship with the different business partners that already existed and new ones.

Commercial and Administrative Director

TELEFONICA MEXICO

Responsible for the indicators management and to ensure Business profitability.
	
My achievements, I: 
o	Reduced re-billing requests by 25%, ensuring quality in billing for fixed and mobile services. 
o	Decreased the payment delay and uncollectibility for "Large Customers” segment by 15%, with an increase in collection of 20%.
o	Developed the dashboard to control and monitor indicators for credit notes and collection to identify the causes that originate the credit notes and perform root cause analysis to identify the solution that allows the reduction.

Revenue Assurance and Commercial Support Manager

Responsible for the Attention of Large Customers of Telefónica Empresas, managing a portfolio of 550 clients nationwide.
	
My achievements, I: 
o	Enhanced the customer satisfaction rate by 10%, which increased sales and customer perception of the services received.
o	Increased the number of lines and renewed services by 15% through the implementation of personalized customer service schemes.
o	Improved by 10% the detection and closing of sales opportunities of new services to the client portfolio by encouraging teamwork with the commercial area.
o	Reduced payment delay and uncollectibility by 12%, through the detection and correction of the causes that prevented them from paying.

Customer Care Manager for Large Accounts

Responsible for the Control Desk of Fixed and Mobile Services, Commercial Planning and Customer Satisfaction.

My achievements, I: 
o	Reduced the amount of credit notes attributable to the activation process of the lines by 75%.
o	Created the customer satisfaction area, which allowed the first customer satisfaction surveys to be carried out.
o	Made the report of the installed plant of the fixed services, in order to be able to know what services were in operation and ensure that they were billing correctly.

Commercial Administration Manager

Responsible for the development and implementation of the "Management Report" for the “Enterprise segment”, as well as the commercial management tools: account plan and value offer by sector.

My achievements, I: 
o	Determined the perimeter of accounts to be managed in the segment.
o	Improved profitability of the business segment.

Commercial Strategy Manager

Responsible for the sales objectives of companies in CDMX, State of Mexico, Hidalgo and Morelos, having 24 sales executives under my lead.

My achievements, I: 
o	I met the 105% of the sales objectives.

Regional Business Sales Manager in CDMX

Responsible for the sales objectives of companies in the Bajio Region: Guanajuato, Querétaro, Aguascalientes, Zacatecas and San Luis Potosí, having 7 sales executives under my lead.
	
My achievements, I: 
o	Increased monthly sales from 35 lines to 700 lines, through the training of the sales team.

Regional Business Sales Manager in Bajio

Director with extensive experience in the development and execution of B2B strategies. 

Focus on results with a history of success in sales and profitability through the management of commercial teams, development of commercial relationships and new businesses. 

I have extensive experience in market segmentation, incentive plans and KPIs.

Taplio

Miguel Lopez de Uralde Martinez's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Miguel Lopez de Uralde Martinez's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Miguel Lopez de Uralde Martinez's Linkedin Analytics