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I am an MBA, Certified ISO Lead Auditor and Six Sigma Black Belt with 22+ years of experience in Quality Management, Quality Assurance, Business Process Excellence, ISO Certifications, Training and Benchmarking initiatives in diverse industries like logistics, travel, education and IT across the global landscape. Presently at DXC Technology, my role as an Internal Quality Auditor revolves around executing internal audits and ensuring compliance with multiple ISO standards, including ISO 9001, 20000, 22301, 27001, and 27701 across the APAC region. Some of my top career moments include: • As Education Excellence Manager at Global Indian International School (GIIS), leading the implementation of ISO 9001, 45001, and 21001 standards across six campuses, winning the prestigious IMC RBNQA Trophy for GIIS Whitefield as the first Indian school, improving safety measures and promoting ongoing quality improvements using Quality Circle and Kaizen methodologies. I introduced best practices and mentored a high-performing Quality Systems team. • Establishing Kesari Tours as the first travel company globally to achieve ISO 9001 & OHSAS 18001 Certifications, honored with the 'Jewel of Kesari' Award for my contributions by the Chairman. • Conducting performance excellence assessments based on Malcolm Baldrige Criteria for organizations in the manufacturing, healthcare, banking, and logistics sectors. • Training 1800+ employees at Kesari Tours & GIIS on ISO Standards & Internal Audits, Quality Circles, Kaizens, and School Safety & Security. I also skilled 50+ Kesari Tours employees to conduct Internal Audits as per ISO 9001:2015 & OHSAS 18001:2017 standards requirements. Specialties: Stakeholder Management ▪ Organizational Transformation ▪ Quality Assurance ▪ Project Management ▪ Audit & Compliance ▪ Training & Development ▪ Coach & Mentor ▪ Business Excellence ▪ ISO Implementation & Certification ▪ Performance Excellence ▪ Process Development & Improvement ▪ Research ▪ L&D ▪ Data, Business Analysis ▪ Best Practices ▪ Balanced Scorecard ▪ HR Management ▪ Negotiation ▪ Cost Optimization ▪ Documentation •Cybersecurity •Artificial Intelligence (AI) I love reading management books and enjoy writing blogs & articles. I have analyzed 75+ Management Case Studies related to HR, Leadership, and Teamwork, and it has been published in Business Manager Magazine every month regularly for 15+ years. My colleagues see me as supportive and always ready to help with the right practical solutions. Let’s connect! You can write to me at [email protected]
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