Hyland

Managing Nuxeo customers, including their requirements, solutions, technology, issues, organizational Structure, people, and politics. Advising customers on best practices, architecture, adoption, and appropriate use of the Nuxeo Platform based on the client environment leveraging compliance, scale, HR/DR, application, and individual needs. Working with Nuxeo Product and Support teams to effectively communicate and support customer needs. Ensuring customers successfully implement their solutions on the Nuxeo Platform.

Senior Customer Success Manager

Nuxeo

Customer Success Architect

Rio SEO Automation Software

Provide technical, budget, and process leadership across the product support team. Manage standard administrative practices in the following; compliance, design, management, and adherence of security software policies, automation of processes and procedures, designing back-up processes, disaster recovery, and diverse storage device configurations. Guide the management of network infrastructures, including familiarity with firewall and load balancer administration in-house and cloud environments. Participate in the overall management of third party hosting vendors, such as Amazon Web Services, and Rackspace Cloud. Managing product application hosting, monitoring, maintenance, ticketing, and related vendors, targeting 24-7 product uptime and cost-effective operations. Managing multiple projects, prioritize work and balance strategic and tactical issues, using agile/scrum and more traditional product planning approaches. Build and maintain a high performance culture through effective performance leadership, communication and coaching of staff. Work in collaboration with Product Development, Product Management, Professional Services, and Account Management to identify priorities, resource allocation and project deadlines. Manage the day-to-day operations of the Customer Support, Data Management, DevOps, and Sysadmin staff to ensure all products operate reliably and efficiently within budget. Architect, budget, and supervise staff for all corporate IT efforts including VOIP, lead generation, and accounting assets. Develop and document all corporate IT user policies including user, data, and asset management.

Senior Director Operations/IT/Data

Web Design Solutions, Inc.

Lead the Engineering group of a SAAS Ecommerce company to provide top notch services to our clients and in-turn their customers. Oversee all compliance and technical aspects of the company as well as take a hands on role in the development of projects. Responsible for interfacing with executive level management to plan and achieve company goals, project planning and management, high level architecting of all projects. Develop programing standards and technology procedures. Directly manage and mentor developers and other staff, as well as hiring of employees. Maintain uptime and quality of service of all web properties, and lead the R&D process as well as maintaining awareness of emerging technologies and their potential application. Manage and cultivate relationships with third-party vendors and outsourced projects. Architect and implement big-data architecture using Apache SOLR to set up scripting, process, and QA of all third-party data sets to ensure comprehensive availability and usability for clients. Work extensively with executive team and product to ensure clients’ needs were met within operating budget on collocated infrastructure. Create and maintain customer service workflow throughout client lifecycle. Architect, supervise, and code assorted REST API for client/user data extraction and third-party data set ingestion.

Director of Engineering

Eventful

Development of Eventful.com events calendar website. Part of Senior development group to provide a top tier high-traffic high-throughput website integrating clients budgeted ads as-well-as third party integrations with Google, Social Media, External Vendors, and partner providers. Utilization of the Mysql, Lucy, Memcached, RabbitMq, and JQuery to provide an efficient and scalable software service to end users.

Back-end Engineer

Business.com

Development of Business.com lead management website. Part of Senior development group utilizing Agile development process to provide a top tier high-traffic high-throughput website integrating clients budgeted ads as-well-as third party integrations with Google, Social Media, External Vendors, and partner providers. Utilization of the Yii framework and integrating Mysql, NoSql, Lucene, Memcached, RabbitMq, and JQuery to provide an efficient and scalable software service.

Senior Software Engineer

EasyTurf

Management of all IT related resources including: compliance, hardware, software, staff, and budget. Manager/Architect/Lead Developer of Customized CRM. Manager of CMS. Manager of all Office IT policies, procedures, and customer-support staff, including migration to cloud via Google Apps and third-party vendors. Management of office IT assets including on-site hosted infrastructure including web hosting, domain administration, ISP, VOIP, and Accounting integration with Great Plains. Architecture and planning of all future resourcing needs for physical site relocation including connectivity with fail-over consideration. Normalize and architect custom LAMP based CRM from legacy system including AJAX, Email, Authentication, and reporting modules. Supervise development and IT resources including new-space build-out with 0 downtime.

IT Manager/Architect/Lead Developer

RoyaltyShare

Development of Royaltyshare web based application: Web Based royalty processing and reporting application tailored to record labels and online distributors of music and video digital streams and downloads as-well-as physical sales of CDs and  DVDs. PERL, JAVASCRIPT, AJAX, MySQL, XHTML based front-end and administration.  Script, OOP, module based, version based, and vendor based API in LAMP Debian environment

SANDIEGOMEDIA.COM

Development, deployment, planning, and integration of Max Exp: Web Based CRM. Integration and update of legacy application including functionality expansions, architecture updates, new initiative development, standards compliance, fulfillment, data mining. PERL, JAVASCRIPT, AJAX, PGSQL, XHTML based front-end and administration.  Script, OOP, module based, version based, vendor based API, stored procedure data routes from initial contact through conversion in a LAMP FreeBSD based environment.

CORNELL UNIVERSITY - CEE/EAS

Planning, development, integration, and implementation of internet, extranet, intranet online presence for the School of Civil &amp; Environmental Engineering, the Department of Earth &amp; Atmospheric Sciences in Microsoft IIS and Sql Server 2003 via ColdFusion, research projects within the schools, and business systems for the administrative staff. Managing the budget, maintenance, and upgrade of multimedia technology including video conference, web-cast, web-meeting, audio, video, imaging hardware, and software supporting various distance-learning programs for the School of Civil &amp; Environmental Engineering. Research, planning, acquisition, and integration of database, desktop, media, and web-based software and hardware technology for administrative and research users. Task, budget, and time management of external vendors for various classroom technology deployments including distance learning initiatives and research finding visualization initiatives.

Webmaster/Distance Learning Technician/DBA

Experienced Dev/Operations/IT/Data professional with a demonstrated history of working in the SAAS/PAAS industry with start-up to enterprise level experience.

Skilled in: Dev, Cloud Migration, Compliance, Client, Staff, and Asset Management, Budgeting, DevOps, Programming, Databases, Web Applications, Agile Methodologies, and DR/HA/Fault Tolerance.


Taplio

Mike Brodsky's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Mike Brodsky's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Mike Brodsky's Linkedin Analytics