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Struggling with customer retention? Not sure how to stop revenue leakage that keeps growing every day? (keep reading) As a marketing leader and consultant with recurring-revenue businesses, I have seen the debilitating impact that churn has on profitability and growth. To avoid this recurring-revenue death trap, you need to build stronger customer relationships that reduce your reliance on adding new logos and a ‘growth at all costs’ approach. If you are an info or tech company that depends on recurring revenues, and you’re struggling with churn ❌ Always in reactive mode, plugging revenue leaks and replacing lost revenues ❌ Tired of key account fire drills which usually don’t work (11th hour ultimatums, renewal delays) ❌ Sick of unpredictable revenue performance (and customer acquisition is already taking longer) ❌ Done with infighting and finger pointing (you’ve already tried NPS, Health Scores, and QBRs) I’ve got something that’ll put an end to your misery, once and for all. It’s called Customer Synergy Engine, a system that information, technology and software providers can use to improve customer retention and expansion. Through this system, you’ll identify avenues for enhanced and highly profitable revenue growth through a cheap, efficient, and dependable source of leads and new revenue: your current customers. When you harness Customer Synergy Engine for your business, you will: ✅ Improve net revenue retention by reducing leakage and improving expansion ✅ Increase consistency and sustainability of top- and bottom-line performance ✅ Stop firefighting to address customer crises (negotiations and saves) at the 11th hour ✅ Build customer relationships and positive word-of-mouth to propel your business forward Most consulting programs are about quick fixes and playing defense, but not ours. Customer Synergy Engine tackles retention, and then we proactively harness customer insights and success to amp up upselling and cross-selling and positive word of mouth. And you'll find innovative approaches to take your customer relationships to the next level. With the right system in place, you can stop reacting and start increasing expansion and referrals because you will have developed a consistent and dependable revenue engine that is powered by customers who know, love and trust you. Let’s talk about how you can start Customer Synergy Engine today. Book a call with me here: https://calendly.com/growthcanvasconsulting-2468/30min
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