Mike Pytak's Linkedin Analytics

Over the years, I have gained valuable expertise in the following areas of Management, Billing, Credit and Collections, Accounts Receivable, Accounts Payable, Customer Service, Order Entry, Sales Support, 3rd party Collections, Call Centres, and Customer Retention, Administration, 10 + years experience. I am computer literate and adaptable to various programs, applications and changing technology. My skill set has allowed me to be proficient in the management of programs, projects, resources, people, performance, budgets, contracts, Technology Integration System enhancement projects and strategic change. My peers and supervisors have described me as an outstanding corporate team contributor, a solutions specialist, a problem solver, a decisive, proactive and result-driven professional. I pride myself as being a respected builder and leader of customer-focused teams who instilled a shared enthusiastic commitment to customer service. I am a determined individual with the ability to handle multiple tasks and work under pressure while maintaining the development and management of complex reconciliation processes among multiple systems. During my employment history and with every assignment I have accepted, I have devoted my energies toward being a good steward of available resources. Went through 4 Company name changes in 10 years, May 1999 to August 2009 (UUNET, WorldCom Canada, MCI Canada and Verizon Canada) was subject matter expert on the Re Branding Projects for Billing and Collections. Systems: Siebel 6.0 & 8.0, MS Excel, Infranet Portal, Remedy Order Tracking System, Microsoft Office Suite, SAP, Visio, Power Point, & AS400;