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Transformative Leader, with a record of developing and implementing technology strategies that drive sustainable growth for diverse industry leaders, domestically and internationally. Known for collaborating with executive teams to align strategies with business goals while ensuring an outstanding customer experience. A change champion, skilled at communicating vision and building and leading strong, high-performance teams. High-Impact Results: @ Optum ➠Saved contract valued at $4.4M annually. ➠Enabled major United HealthCare product to grow from 200k to 7.5m members, while also expanding benefits. @ Be The Match ➠Leveraged existing in-house solutions & teams, avoiding the purchase of a costly new system. @ Calabrio ➠Supported hyper-growth, doubling team size while improving performance. @ Ecolab ➠Automated data entry by creating a new Salesforce mobile app for field reps. @ Solifi ➠Enabled Solifi to close a $1.25M sales deal that hinged on providing a unique global solution. Core Competencies: IT Strategy, Growth Strategies Cloud, Software Solutions Project Management Customer Satisfaction Operational Readiness Coaching and Mentoring Escalation Management Change Management Process Improvement System Migration IT Integration Technology Delivery Continuous Process Improvements Sales / Services Delivery Risk Mitigation Vendor Management Effective Communication Team Building Leadership Professional Services Business and IT Analytics Project Methodologies P&L Management
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