i-engage

Roles and Responsibilities:

- Identifying and pursuing new business opportunities: Researching and identifying potential clients, markets, and industries for business expansion. Developing strategies to engage with prospective clients and generate leads.

- Client relationship management: Building and maintaining strong relationships with existing clients, understanding their needs, and identifying opportunities for upselling or cross-selling our services. Providing excellent customer service and acting as a point of contact for client inquiries and concerns.

- Sales and revenue generation: Developing and executing sales strategies to achieve revenue targets.
Preparing and delivering sales presentations, proposals, and contracts to prospective clients. Negotiating and closing deals while ensuring profitability and client satisfaction.

- Market research and analysis: Staying updated on industry trends, market conditions, and competitors' activities. Conducting market research, analysing data, and identifying potential areas for business growth or service enhancements.

- Collaboration with internal teams: Working closely with the marketing, operations, and delivery teams to ensure smooth transition and successful execution of projects. Collaborating on marketing initiatives, pricing strategies, and service improvements.

- Networking and industry engagement: Attending industry events, conferences, and networking opportunities to build relationships, expand the professional network, and promote the company's brand and services.

- Reporting and analytics: Tracking and analysing sales metrics and client performance. Generating reports and providing insights to management on business development strategies, sales forecasts, and market trends.

- Continuous learning and professional development: Staying updated with industry best practices, new technologies, and emerging trends. Participating in training programs to enhance skills and knowledge.

Business Development Manager

i-engage is a full stack digital marketing agency with core expertise on ROI based solutions.

With track record of 1000+ Digital Campaigns, building 100+ Websites has provided 305% ROI on Digital Sales to clients via Digital Media. Do visit www.i-engage.in for more details.

My Job Responsibilities:

1	Creating a positive onboarding experience for new clients.
2	Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
3	Identifying ways to overcome client's dissatisfaction as and when reported.
4	Maintaining an accurate record of all existing and potential clients.
5	Responding to client inquiries in a timely and professional manner.
6	Training and providing overall guidance to client service employees.
7	Ensuring that the correct terms of sale are signed.
8	Making and sharing monthly reports with client (coordination with team).
9	Inspire repeat-business from clients.
10	Adapting smart ways to get the work done from team in best quality in least possible time.
11	Offer advice to clients that helps in up-selling.
12	Develop surveys and capture client information.
13	Participate in agency's marketing campaigns.
14	Take a lead in understanding client business, identifying their problem and suggest right solutions.
15	Team Handling, Work in conjunction with the client and creative team.
16	Understand brand values, analyse TG and suggest apt & innovative communication and marketing solutions.
17	Competition tracking for suggesting proactive strategic inputs to the client.
18	Suggesting Digital Activities to enhance agency's visibility and positioning.
19	Communicating client proactively for account recovery or intimation for payments.
20	Exploring new ways of prospecting, finding suitable clients and developing new businesses.
21	Creating proposals/ presentation for pitching (as and when directed).
22    Guiding the social media interns for getting the work done as per the agency and client standards.

Client Servicing Manager

Fullscoop Digital Pvt. Ltd.

Joined Fullscoop as Operations Manager, as I had a strong background in social media platforms. In this role, I'm working within the marketing team to come up with out-of-the-box social media strategies to build our Premium brands in the hospitality industry across all digital avenues. Serving clients like Sarovar Hotels, Radisson Blu, Country Inn & Suites, Crowne Plaza, Holiday Inn, Marriott, The Park, and several more brands.

Key responsibilities :
• Create engaging content that resonates with the brand identity
• Ideating and creating an overarching story
• Create a comprehensive digital marketing strategy across social media platforms to drive traffic.
• Creating a synergy between Client Servicing teams, Content Designing teams, and Content Production teams.
• Oversee day-to-day ops - reporting, scheduling, manpower planning, Quality management, monitoring & controlling. etc.
• Managing & executing and guiding the date to day activities of the content creation team
• Measuring and reporting campaign performance
• Creation and getting approvals of the content calendar for upcoming months.
• Meeting project deadlines.
• Improving online reputation by increasing positive reviews and ratings.
• Paid Marketing on social media handles for Lead Generation and Brand Awareness.
• Creating an environment within the agency where people are free to experiment with various forms of creativity.

Digital Operations Manager

Osdam Media Network

Served as Digital Marketing Manager - Conceptualizing, developing, and executing the company's digital marketing.
Planned strategies, driven by research, user experience, web design, mobile-friendliness, advertising, search optimization, viral videos, Facebook campaigns, Twitter updates, real-time listening, and responses.
Worked on advertising platforms, such as Google Ads and digital marketing channels.
A Keen Eye on new platforms, new avenues, new buzzwords, and new business opportunities to plan our marketing efforts better and provide an optimal brand roadmap for our client's journey across the digital landscape.
Focused on problem-solving, creative thinking, and analytical skills.
Responsible for:
Planning Web, SMM, and email marketing campaigns.
Brainstorming on new and growth-oriented strategies.
Deploying successful marketing campaigns from ideation to execution.
A keen eye for detail, ability to work under deadlines, and Strong organization skills.
Proofreading, copyediting skills.
Collaborate with functional experts and product management teams to design the digital content strategy with the objective of increasing brand reach, engagement with customers and prospects and overall business impact.
Develop and implement social media strategies across Facebook, Linkedin, Instagram, YouTube, etc.
Contribute to developing strategies for Lead generation and sales promotions as per pre-defined marketing.

Content Planner & Strategist

MADHYA PRADESH MADHYAM (MPM)

Madhyam, Dpt. of Public Relations is a government department responsible for producing and promoting public interest ads through print, broadcast, and digital mediums regularly.
Started as a Jr. Film Editor later promoted to Sr. Film Editor.
Worked as an integral part of the production team. 
Assisted while Pre Production with scriptwriters, directors etc.
Went for a few shoots and worked in coordination with the Camera unit.
Planned visually appealing 2D & 3D graphics & designed them in Adobe Photoshop, Adobe Illustrator & Adobe After Effects.
Worked with prestigious Govt. Units like Doordarshan and Aakashwani on multiple Projects.
Planned and Edited Ad spots, promos, short films, and long films based on govt schemes provided to the public by govt, using software like FCPX.
Edited bytes and interviews of prominent faces like Chief Ministers and Prime Minister.

Film Video Editor

NEWS WORLD 24X7

News World is one of the prominent regional television news channel being telecasted in more than 5 states - Uttar Pradesh, Madhya Pradesh, Chattisgarh, Jharkhand, and Uttarakhand. 
Served here as a full-time copy editor cum video editor. 
Planned and scripted engaging news packages, Planned special shows, Assisted Bulletin Producer for planning bulletins, and executed accordingly.
Coordinated between output and input for briefs and assets for news stories.
Worked in coordination with PCR & MCR enhancing workflows.
Worked on software like Adobe Premiere Pro, Adobe Photoshop, and Adobe After Effects.
Assisted Veteran Anchors, Channel Heads, and Show Producers.
Worked under high pressure and off timings.

Video Editor cum Copy Writer

Swaraj Mass Media News Network

Swaraj Express is a regional news channel that has recently expanded its network up to 5 other states. 
Starting as an intern, I served as a full-time Copy Editor Cum Video Editor. 
Scripted Audio Visual Byte News Stories of diverse nature. Planned and scripted engaging News story packages. Edited promos, ad spots, and special shows for the telecast.
Worked under high pressure, used software like Avid & Adobe Premiere Pro.
Rundown Software like Inews, etc.

Shantidevi Institute of Technology

SDIIT is an IT institute offering diploma courses in computer application. 
Worked as an intern for Website development,
Learned scripting languages like - JavaScript, CSS, PHP, etc.
As a Graphic Designer, I learned to work on designing software like Adobe Photoshop & Corel Draw.

Graphic Designer and Web Developer

Digital Marketing Expert with 5+ years of industry experience in SMO, SMM, Google Ads, and Content Marketing for multiple Social Media Platforms like Facebook, Instagram, LinkedIn & Google.

Proficient in various Planning & Production software: Notion, Adobe Photoshop, Illustrator, Premiere Pro, After Effects & Character Animate.

Recognized for ability to communicate effectively. I've managed Over 100 clients.

Demonstrated ability to lead Designing and Production Teams while planning and implementing Marketing Strategies.

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