Age of Learning

Human Resources Manager

Improving

**Zigatta is now Improving! As of January 2023, we’re now a part of the Improving brand.

• Led a team of 4 recruiters in Mexico, providing guidance and mentorship to my direct reports, enhancing their performance and effectiveness.
• Pioneered the recruitment process for roles across Mexico and the LATAM region, encompassing: assessing the viability of vacancies by weighing recruitment costs against position ROI, partnering with external staffing vendors and freelance experts as needed, compiling candidate information for client presentation, and more.
•	Created a salary and compensation matrix for the Organization in Mexico, collaborating with Finance, in order to regulate salary offers and increases, as well as to initiate the establishment of guidelines to regulate the approval and timing of increases.
• Collaborated with the sales team to coach internal resources unassigned (bench) in order to align their skillset and experience with upcoming projects, to successfully place them.
• Teamed up with hiring managers and external stakeholders to craft precise job descriptions tailored to their project or organizational requirements. Provided insights regarding salaries and benefits, according to seniority and skills, in order to agree on a fair hourly rate for the role.
• Implemented KPIs to assess the recruiters performance, while also enabling analysis of times regarding open positions, most common positions to be covered, overall time to fill.

Recruitment Manager

Zigatta

**Zigatta is now Improving! As of January 2023, we’re now a part of the Improving brand.

• Led a team of 4 recruiters in Mexico, providing guidance and mentorship to my direct reports, enhancing their performance and effectiveness.
• Pioneered the recruitment process for roles across Mexico and the LATAM region, encompassing: assessing the viability of vacancies by weighing recruitment costs against position ROI, partnering with external staffing vendors and freelance experts as needed, compiling candidate information for client presentation, and more.
• Created a salary and compensation matrix for the Organization in Mexico, collaborating with Finance, in order to regulate salary offers and increases, as well as to initiate the establishment of guidelines to regulate the approval and timing of increases.
• Collaborated with the sales team to coach internal resources unassigned (bench) in order to align their skillset and experience with upcoming projects, to successfully place them.
• Teamed up with hiring managers and external stakeholders to craft precise job descriptions tailored to their project or organizational requirements. Provided insights regarding salaries and benefits, according to seniority and skills, in order to agree on a fair hourly rate for the role.
• Implemented KPIs to assess the recruiters performance, while also enabling analysis of times regarding open positions, most common positions to be covered, overall time to fill.

Central Standard

• Acted as HR Advisor, by crafting and implementing an employer brand strategy that increased the Company’s visibility among the industry, by participating in career fairs and conferences, as well as by coordinating the creation of content for our social media channels.
• Led recurrent assessments to  review our salary and compensation packages along with the Labor Relations generalist, to make sure that we kept aligned and competitive according to the market, considering our Clients’ budget.
• Created a comprehensive recruitment process from start to finish, leading to enhanced efficiency and reduced overall time to hire, which had a positive impact in the efficiency of our efforts, and our clients satisfaction.
• Analyzed and presented to C-levels hiring data (weekly, monthly, quarterly) to identify areas of improvement and develop targeted talent strategies, such as key insights related to the candidate experience, reduction in the time to fill vacancies and a higher acceptance of our job offers.
• In charge of the Talent Acquisition Team in Mexico (2 – 4 recruiters).

Talent Manager

Sourced suitable candidates through various sourcing channels, including Linkedin, virtual job fairs, string searches, referrals.

Handled E2E recruitment process, from sourcing, to the offer accepted.

Promoted our Employer Brand when they reach out to candidates on various platforms

Senior IT Talent Ambassador

Amber

•	As the Head of the Human Resources in Mexico, I oversaw a team of 7 skilled professionals comprising 2 recruiters, 1 Learning and Development specialist, 1 HR expert, and 3 interns. My role encompassed steering the formulation and execution of strategies within the Mexico office (aligned with the overarching global strategy from the HQ in Romania). These strategies pertained to the entire employee life cycle, encompassing Talent Acquisition, Employee Management and Development, Engagement Initiatives, Emotional Well-being Programs, Promotions, Performance Appraisals, and Offboarding processes.
•	Developed and implemented policies and procedures that increased compliance with labor laws and regulations
•	A significant accomplishment was the development and execution of a comprehensive salary structure, ensuring fairness in remuneration throughout the entire organization.
•	Under my guidance, the expansion of our workforce in Mexico burgeoned from 30 to over 180 employees, spanning multiple departments such as Administration, Finance, Facilities, 2D and 3D Artists, Project Management, Engineering, and more.
•	Developed and implemented an employee onboarding program that improved the employee experience, and reduced the adaptation curve to the organizational framework
•	Analyzed employee survey data and identified areas of improvement, resulting in a % increase in employee retention

People Ops Manager | México

IO Connect Services

•	Responsible for the planning and execution of a customized Talent Acquisition strategy for the US, Mexico and Spain offices, including: developing the recruitment strategies such as talent pools, inbound recruiting (or marketing recruiting), candidate experience based on our employer branding, and social recruitment (based on networking & IT communities)
•	Developed KPIs based on the talent acquisition strategy & types of hiring (such as time to fill, quality of hire, quality of information provided, among others)
•	Creation of job descriptions & job profiles based on the Company’s and my stakeholders’ needs, as well as job requisition templates.

Talent Acquisition Lead

•	Managed assigned annual budget per Business Unit to plan, develop and execute the Talent Acquisition and Talent Management strategy, coordinating with other recruiters the amount of assigned open requisitions monthly
•	Collaborated with business leaders (Directors, Managers and HR staff) to identify staffing needs and develop strategies to attract and retain top talent
•	Responsible for the planning, development and execution of a customized Talent Acquisition strategy for Finance & IT Business Units in Mexico, based on their annual needs (headcount, attrition, internal promotions) vs the market demand, including proactive recruitment strategies through talent channels and disruptive strategies
•	New employee orientation (NEO) facilitator of the monthly on-boarding session delivering information for groups of people focused on benefits, policies, culture, values, internal tools, career path.
•	YEN Lead (young employee network). In charge of leading a group of 8 people that supports HP’s engagement strategy within local employees. Planning of the annual activities (programs, short trainings, local conferences, etc) aligned with HP talent management strategy.

Staffing Advisor & HR business consultant

Follow up and resolution to employees' essentials (benefits, policies, performance, among others)

Responsible for planning & coordination of the on-boarding sessions for new employees, and the off-boarding process during resignation

Responsible for planning & execution of the end-to-end recruitment process of creative-industry roles, IT roles, managerial positions.

Created & implemented internal policies for US – Mexico offices according to employees’ and Company needs, aligned to the org culture

Development, planning, execution and follow up of employee engagement strategies, monitoring employees’ satisfaction; define action plans according to the Company’s culture regarding its policies and values, plan and test new strategies to increase employees’ engagement.

Implemented an employee recognition program that improved morale and engagement

HR Manager

Financiera Contigo

Responsible for the end-to-end regional  talent attraction strategy (planning, coordination, execution) for Financial, Administrative and Managerial positions (both on-site and distance), according to the KPI’s monthly report.

Planning, execution and follow up of the regional corporate culture strategy on each of the 6 regional branches, working with the regional trainer and the regional financial manager to coordinate & implement activities

Follow up to internal clients and stakeholders’ needs.

Planning, coordination and implementation of local and regional meetings and events (logistics, activities, budgeting, agenda)

Regional Talent Coordinator 

GF Inbursa

Responsible for the end-to-end local  talent attraction strategy (planning, coordination, execution) for 

Financial &  Administrative roles, according to the KPI’s monthly report.

Planning & delivery of the onboarding process for new employees

Follow up to the stakeholders’ needs, as well as implementation of internal policies

Planning, coordination and implementation of local and regional meetings and events (logistics, activities, budgeting, agenda)

Career path planning and follow up of individual development plans for the salesforce

Head of HR local branch & Recruitment specialist

Seasoned Human Resources Partner with a track record of 14+ years across diverse industries such as IT, digital technology, video games, finance, banking, and marketing. My focus centers on the human element within the employee lifecycle, as I've accumulated insights from various vantage points: shaping employer brands, attracting top talent taking care of their essential needs, and fostering engagement, always with the mission of sculpting the best employee journey. 
My deep investment in organizational culture and the art of curating exceptional employee experiences underscores my belief in these elements as foundational cornerstones for any successful team.

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