City of Parramatta

Business Development Manager

Local Business engagement, together with connecting people. 

Major Projects include:
- Parramatta Light Rail
- Retail Frontage Improvement Program
- Activate Parramatta

Business Liaison Officer 

Exhibitions & Trade Fairs

- Industrial Trade Shows include: Austmine Conference and Exhibition, Australian Energy Storage   Conference and Exhibition, Renewable Cities, International Irrigation Conference and Exhibition, The  National Construction and Equipment Convention, and Auspack. 
- Managing the VIP Buyers Program under the Industrial Portfolio of trade events.  
- Developing and maintaing business relationships within industry. 
- Developing and delivery of Sales and Marketing Stategies for each trade show
- Managing LinkedIn marketing campaigns and Company Show case pages
- Exhibitior liaison for each trade show, working with exhibitiors to develop and deliver marketing campagins
- Database management 
- Business networking

Client Engagement Manager

Liverpool City Council

Key focus of the role: 
•	As part of the Economic Development Team to continual position and drive investment opportunities to the region of Liverpool through; developing marketing positioning collateral, organizing investment and business development events for prospective investors and working with existing local businesses to continual develop and improve their businesses. 
Key responsibilities:
•	Event management: Management of events from concept to activation. Working closely with all relevant event partners including Marketing and Communications. 
•	Project Management: Assist with key Economic Development projects including; 
o	Building our New City – Macquarie Mall revitalization project: Liaising with local businesses in particular café owners within the proposed development area to workshop the plans and process throughout the redevelopment. 
o	Retail Makeover Program: Working in conjunction with Retail specialist and one to one with selected retailers in the Liverpool CBD to analyses, workshop and develop strategies to improve their storefront, product positioning and marketing. 
o	Shop Front Façade Upgrade Program: As part of the Liverpool City Council “Building our New City” project, the Council is offering a financial subsidy to owners/tenants of commercial properties in the Liverpool CBD to assist in practical improvements shopfronts Façade.  Liaison with Strata companies, contractors, business owners, and architects.
o	Outdoor Dining Policy: Assist in processing applications for cafes/restaurants applying for outdoor dining.  Liaising with both internal Council departments together with the applicant to issue the permit following Council’s guidelines. 
•	Manage client relationship management database (CRM), develop various reports relating to economic development activities, financial processing and budget management and correspondence as required with both internal and external stakeholders relating to Economic Development programs and projects.

Economic Development / Corp Events/ Project Liaison Officer

Sydney Convention and Exhibition Centre

Supervisor - managing ticket sellers ranging from 4 - 10 people during each shift. 
Responsible for - exceptional customer service, money handling, operating cash registers, eft pos terminals, printing reports, cashing up ticket sellers and working together with the event organiser on the day.
Usher/Concierge - at events held at The Centre, responsible for crowd control, working together with event organisers and assisting with duties/general enquires at the Centre's Information desk.

Exhibitions Supervisor/Ticket Seller/Usher

City of Sydney

Key focus of the role: 
•	Representative and first point of contact for the Chief Operations Officer (CEO)
Key Responsibilities:
•	Secretarial support: Providing high levels of confidential secretarial support to the Chief Operating Officer, liaising with Senior Business and Government Executives, diary management and coordinating team meetings and events.
•	Administration: Preparation of high level confidential correspondence, reports and documents including; Council reports, Memos and Event briefs.

Executive Assistant to Chief Operating Officer (Contract)

NSW Trade & Investment

Key focus of the role: 
•	Support a large dynamic department consisting of Sales, Small Business, Import and Export teams
Key Responsibilities: 
•	Secretarial support: Providing high levels of confidential secretarial support services to the Director, Managing Directors diary/appointments and monthly reports  
•	Administration: Preparation of high level confidential correspondence, reports and documents, meet critical deadlines, ensuring accuracy and reliability of data, General admin duties for the Director and the Business Development Managers.  Preparation and maintenance of Business Centre financial and personnel reporting systems 
•	Event Management: Organizing and delivering small business events 
•	Managerial Supervision: Manage and coach Administrative Assistant and the Client Service Officers to ensure the work requirements and priorities of the Business Centre are carried out 
•	Office management: Organizing office maintenance liaising with Builders/contractors  
•	WH&S management: OHS representative for our office

Executive Assistant to Director of Small Business

WPC Group

Key responsibilities:
•	Recruitment: Developed and managed the strategic placement of job advertisements, source reputable candidates relevant to the needs of clients and manage all the administration relating to this process.
•	Business Development: build relationships with TAFE’s, University’s and Corporate organisations through organizing and participating in Career days and expos. Generate sales leads to meet set KPIs.
•	Induction: Organised  and conducted placement inductions with apprentices and trainees
•	Coaching and Mentoring: Mentoring/coaching apprentices and trainees entering the workplace. First point of contact for guidance and support. 
•	Stakeholder management: Liaising with TAFE teachers to ensure both apprentices and trainees complete assessments. 
•	General administration: processing workers compensation claims

Industry Consultant

Hilton Sydney

Part of the Pre-Opening team for the New Hilton Sydney.

Main contact person for the Business Development Team at Hilton Sydney.  Coordinating a total of 28 staff members at the time, ranging from the Sales and Marketing team, Reservations, Events team and the Business Centre. 
Duties included - day to day administration tasks, managing booking of company vehicles, sales/event corporate luncheons and sale site inspections.  Printing reports, servicing photocopiers, and office fax machines.  Organising hotel rooms ready for site inspections. Minute taking at departmental meetings and distributing minutes. 

Assistant to the Director of Business Development - duties covered booking flights/accommodation for overseas and domestic travels. Registering for trade shows, organising overseas visas for travel. Credit Card reconciliations, diary and email management.

Business Development Coordinator

Stamford Hotels & Resorts

Reservations Supervisor

Accor Reservations Services

Database Coordinator

> Ambitious and driven to deliver results
> Approachable and personal people person
> Highly Professional and reliable 
> High standard in my personal presentation 
> Passionate in providing exceptional customer service
> Excellent rapport-building skills 
> Extensive Hospitality experience (VIP client liaison)  
> Coached and Mentored apprentices/trainees
> Human Resources background
> Graduate in Interior Styling/Decorating
> Extensive experience in Corporate and Outdoor Events 
> Volunteer at the Children's Hospital Westmead
> Various Front of House roles 
> Strong administration background
>  Database Management
> Exhibition & Conference event Management 
> State and Local Government background
> Economic Development 
> Business Liaison 






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