PandaDoc

• Provide day to day HR support for our global GTM teams in Sales, Marketing, BizDev, Finance & Ops at a SaaS B2B startup
• Data Analysis of exit, pulse, eNPS, demographic, and engagement surveys to spot trends and develop solutions
• Assist with the development, rolling out, and managing of various HR initiatives, such as talent forecasting, review cycles, merit increases, succession planning, career leveling, etc
• Consult with business leaders to provide overall HR guidance, as it relates to supporting business performance through their teams
• Perform exit interviews
• Support performance management and talent development, retention, engagement and eNPS to a scaling organization
• Coach junior, mid, and senior level leaders and their team members
• Collaborate with L&D to develop and deliver training sessions and workshops to maximize soft skills
• Act as PandaDoc culture ambassador by living and upholding our Culture Code and values each day
• Take part in various global HR team projects
• Build rapport, trust, and execute with excellence
• Lead with Empathy
• Ability to manage large changes in short periods of time
• Fast acting and accessible, able to quickly problem solve and navigate through day to day issues that arise
• Act as a mediator between different levels of the organization
• Panda Partner - for both Employees and Managers

HR Business Partner

C&S Wholesale Grocers

-SME for all Talent, Performance, and Engagement related activities
-Drive annual strategy for performance management cycle for 6,000+ employees nationally
-Achieve 95%+ completion rate for each stage of annual performance management cycle in FY21 
-Analyze employee data and build reporting in HRIS (Workday) to drive business objectives
-Drive systems and technology enhancements in HRIS (Workday) for Talent, Performance, and Engagement process
-Lead monthly learning program discussions on ‘Cultivating a Leadership Mindset’ for rising leaders
-Active participant in internal networking group to grow professional connections with leaders and improve cross-functional collaboration
-Support org-wide succession planning, talent reviews, and high-performance identification
-Design and execute communication plan for annual Talent, Performance, and Engagement initiatives 
-Successfully execute specialized M&A project work including I-9 verification, new hire onboarding, and roundtable pulse conversations with unionized workforce
-Serve in multiple HR workstreams to drive functional action planning based on FY22 Engagement Survey data including 1) Open & Honest Two-Way Communication and 2) Managing Performance & Employee Relations
ERG Experience:
-Elected as Chief Group Organizer, Women’s Inclusion Network Leadership Team, September 2021
-Promoted to Co-Chair, Women's Inclusion Network Leadership Team, March 2022
-Organize Listening Sessions to support affected employees after Supreme Court decision to overturn Roe v. Wade
-Design Site Ambassador program to drive national and local recruitment efforts
-Foster environment of inclusion and provide development opportunities for ERG members

Talent Development Specialist

Welbilt Inc.

-Promoted to Talent Management Specialist II, September 2019
-Promoted from Talent Management Intern, March 2019
-Organize and execute virtual Town Halls and ongoing communication for global employee audience of 13,000+ to increase leadership visibility, garner trust, and maintain engagement during the COVID-19 pandemic 
-Achieve 30% increase in participation for global employee engagement survey by removing barriers and improve accessibility
-Manage annual performance management process for 3,000+ employees globally within HRIS (Oracle)
-Design, implement, and nurture mentoring program to support internal leadership development
-Administrate legal compliance and personal development training within LMS while conducting monthly reporting and analytics
-Support corporate succession planning, talent reviews, and high-performance identification
-Advocate and organizer of local events promoting diversity, equity, and inclusion; specifically, women in leadership
-Support talent acquisition and recruiting function throughout full candidate life cycle; ATS experience in Taleo
-Handle budgets, contracts, and vendor relationships for external training and employee-retention needs
-Train leaders on hourly nonexempt payroll system within Kronos timekeeping system
DEI Experience:
-Served as Global Ambassador for internal Women’s Leadership Network
-Organize quarterly meetings to align with global leaders 
-Drive global strategy to foster personal development and leadership skills

Talent Management Specialist

Nottingham City Council

-Conduct market intelligence research, identify key trends within social care workforce, analyze findings, and present results in comprehensive report to drive workforce strategy improvements 
-Deliver informed selection and recruitment suggestions based on evaluation of workforce turnover statistics to improve retention

Occupational Psychology Intern

WellCare Health Plans

-Excellent time management and communication skills: tasked with special projects including additional clinical calls and administrative tasks targeted at increasing member loyalty in addition to daily job duties
-Exceptional attention to detail: only team member given four lines of business throughout seven states and regularly performed above average (27+) member wellness calls per day (average calls: 25)
-Thorough understanding and operation of electronic medical records (EMR) system, chosen to lead as team’s trainer for new EMR system to ensure effective use and ability to troubleshoot implementation issues

Behavioral Health Care Coordinator

Directions for Living

-Promoted to Sr Case Manager, January 2016
-Promoted from Behavioral Health Care Coordinator to Homeless Outreach Case Manager, July 2015  
-Leadership shown through uniting a divided workforce by methods of collaboration and inclusion, proactive approach to homeless prevention, and placed 250+ homeless families in short-term emergency shelter within a four-month timeframe
-Employee of the Month, June 2016: perseverance and adaptability through adverse conditions due to lack of resources for local homeless families; development of alternative housing solution (short-term shelter placement) and advocation for additional funding for required resources necessary to assist needy families

Senior Case Manager - Homeless Outreach

Comunidad de Madrid

-Creatively designed and executed clear lesson objectives in various subjects including English literature, mechanics, technology, and geography to engage 120+ bilingual high school students
-Instructed and managed classroom of 20+ students while building strong rapport by maintaining interpersonal awareness. Practiced effective communication, active listening, empathy, and understanding while solving minor classroom disputes
-Conversant in Spanish

Auxiliar de Conversación (Cultural Ambassador)

Atlanta Falcons

Internship

As an HR Business Partner at PandaDoc, a SaaS B2B startup, I provide day to day HR support for our global GTM teams in Sales, Marketing, BizDev, Finance & Ops. With over five years of experience in the HR field, I have developed a specific skill set in the Talent, Performance, Engagement, and DEI space, where I consult with business leaders to provide overall HR guidance and solutions that support business performance through their teams.

I am passionate about data analysis, systems and technology enhancements, learning and development, and employee communication. Some of my recent achievements include driving annual strategy for performance management cycle, achieving 95%+ completion rate for each stage of the cycle, organizing and executing virtual Town Halls for 13,000+ employees, and designing, implementing, and nurturing a mentoring program to support internal leadership development. I am also a Registered Yoga Teacher (RYT 200) and a DDI Facilitator Certified, which reflect my commitment to continuous learning and personal growth.

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MJ Sherman, MSIOP

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