Google

Responsible for developing and executing a comprehensive sales enablement program that aligns with the company's sales goals and strategies. The role involves working closely with sales teams, marketing teams, and product teams to create and deliver training programs, tools, and resources that improve sales effectiveness and drive revenue growth.

Program Manager - Sales Enablement | Google Maps

Bridgestone Americas

A Senior leader who managed all aspects of Retail Sales Strategy & Operations. Conducted revenue analysis and developed the market's strategic direction; introduced innovative sales training programs focused on a consultative selling approach to increase revenue and customer satisfaction.

Area Manager

Nominated as the only retail invitee in the entire organization to the Navigation program to develop new and innovative ideas. Identified opportunities within the customer loyalty program; offered and orchestrated creative solutions to increase customer loyalty in the store footprint.

Participated in diversity and inclusion workshop to create a non-biased interview process to increase diverse candidate hiring, tested method vs standardized hiring strategy.

Program Manager

Verizon

Senior Retail Leader who guided the organization to consecutive years of positive sales and net profitability results through the creation of a leadership talent pipeline and spearheading significant pricing restructure. Redirected focus on consumer willingness to pay instead of product cost; implemented a three-tiered pricing model, increasing the average sale. 

Ensured appropriate staffing levels for current and projected needs in coordination with the Talent Acquisitions team. Creatively sourced technical teammates by marketing to 
social media  groups, conducting field outreach and gaining referrals. Expedited onboarding process and reduced headcount deficits by 20%.  

Developed strategic initiatives roadmap for the Human Resources team to retain top talent, presented to Senior Management. Reduced turnover by %5 quarter over quarter.

Associate Director of Sales

Utilized data-driven insights to set targets to aid Sales Managers with missed opportunities. Developed and implemented a growth strategy to improve performance based on competitive analysis and increased closing by 8%.

Acted as a Subject Matter Expert in the connected car vertical and created technical training for new connected devices using Agile learning design; reduced time to proficiency leading to sales of over 100 units per location.

Designed frameworks for market research, and technology assessment needed to establish commercialization strategies and support new product development of connected devices.

Michael is a highly experienced Program/Project Manager with a proven track record of delivering successful projects on time and within budget. He has a strong background in project management methodologies, including Agile, Scrum, and Waterfall, and is skilled in leading cross-functional teams to achieve project goals.

With over ten years of experience in the industry, Michael has a deep understanding of project management best practices and has a talent for identifying and mitigating risks. He is a strong communicator with a talent for building positive relationships with stakeholders and team members.

Michael is known for his ability to think strategically and implement practical solutions to complex problems. He has experience managing projects in various industries, including IT, Technology, and Wireless.

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Michael Mortensen, MBA

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Michael Mortensen, MBA's Linkedin Analytics