Moe K.'s Linkedin Analytics

I aim to provide valuable service by guiding organizations into co-creating a customer journey that exceeds stakeholder expectations through every interaction between the IT Service Desk and internal customers. With over ten years of experience in information technology service management and a passion for customer experience, I bring value to organizations through my service delivery and improvement expertise. As a hands-on ITSM professional, I am committed to helping organizations achieve operational excellence by improving their technology service delivery and operations management practices. My extensive leadership experience in ITSM management spans various industries, including the investment, financial, retail, health, software development, real estate, and industrial sectors.