Rotterdam University of Applied Sciences

Lecturer (Industrial Engineering & Management)

Johnson Controls

Design Engineer

Pharos University in Alexandria

o I taught Automatic Control, Thermodynamics 2, Manufacturing processes and Technical Writing and Presentation Skills to students.
o Amongst my other responsibilities, I was responsible for all matters concerned with the graduation projects for senior students.

Assistant Lecturer

Faculty of Engineering, Alexandria University, Egypt

I taught Thermal power Plants and Basics and Measurements to students.

Part-time Teaching Assistant

Pirelli

o Trained at the R&D department in my first month 
o My responsibilities included helping in conducting market tests for Pirelli tires and other competitor's tires in different governorates across Egypt and analyzing the data collected.

Market Quality Intern

Newcastle University

o My job as a representative of Newcastle University was to inspire grade 9 students at Kingsmeadow School and grade 10 students at Excelsior Academy in Newcastle upon Tyne to go to University.  
o Responsible for 15-20 students in each school and I have involved them in activities that help improve their skills. I also taught them about the different courses that universities have to offer.  
o Worked with a team of 3 other mentors, where we met once before each session to plan and organize how the session would run and how much time would be given for each activity.

Student Mentor

Home Fundraising Ltd

o Raised money for charities such as Macmillan and Marie Curie through door-to-door fundraising. 
o Regularly allocated to different teams, thus I have been able to work with different team leaders and different work colleagues.
o Assigned as a team leader briefly based on achieved targets.

Fundraiser

Vodafone

o Worked as a customer service agent receiving calls from UK customers to help them with any queries they have regarding their accounts in Vodafone. 
o Received an intensive training beforehand with regards to communication skills and UK culture for one month. 
o Was in a team of 15 people. I have been described as polite and helpful on most reviews. 
o The shift was 10 hours long. I was asked on several occasions to stay for extended hours, because more calls were coming from the UK than expected.

International Account Advisor (UK Account)

Electromechanical Engineer with a Master of Science in Mechanical Engineering from Newcastle University. 

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