Transguard Group

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints. Ok

Customer Service Representative & cashier

Omega private school

Discussing and establishing qualification requirements and terms and conditions of employment with managers.
Formulating detailed job descriptions and posting them.
Conducting phone calls or meetings to create a shortlist of qualified candidates.
Interviewing candidates on the shortlist and maintaining a database on employees for future vacancies.
Mediating between candidates and hiring managers.

Recruitment Specialist

Sigma Private Institute

Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Customer Service Specialist

 Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization.Also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

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Mohamed Kouasse's Linkedin Analytics

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Mohamed Kouasse's Linkedin Analytics