MVL Group

- Reports to the Head Office Administration Manager and Head Office Finance Manager and assists with preparation of financial statements, maintains cash controls, supervises payroll and personnel administration, manages purchasing, maintains accounts payable, and manages office operations.
- Administers and monitors the administrative/financial system to ensure that finances are maintained accurately and timely.
- Administers employee files and records and payroll reports to ensure accurate payment of benefits and allowances.
- Processes purchase requisitions/orders and coordinates with HO Procurement and Accounts.
- Establishes and negotiates contract terms and conditions and maintains supplier relationships when requested by MVL Head Office.
- Prepares and maintains purchasing records, reports, and price lists.
- Assists in the development of specifications for equipment, materials, and services to be purchased.
- Responsible for the Badging process for MVL Team & Subcontractors.

Administrative Supervisor

VERMINEX PEST CONTROL COMPANY 

- Managed staff, prepared work schedules, and assigned specific duties.
- Conducted site inspections, identified pests, and suggested control measures.
- Conducted trials of new pesticides in various locations.
- Managed environmental health and safety programs.
- Prepared reports for clients as well as management.
- Educated clients after treatment about methods to avoid further infestations.

Operations Manager

VermineX Pest Control Company

- Developed and implemented action plans and schedules to surpass sales goals, demonstrating a keen ability to strategize and prioritize.
- Conducted thorough inspections for pests, compiling detailed reports to inform and guide client decision-making processes.
- Crafted and delivered compelling presentations and proposals, effectively communicating value propositions to secure contracts.
- Fostered and expanded new client relationships, ensuring a continuous pipeline of business and enhancing company reputation.
- Managed scheduling of appointments with potential clients, optimizing time and resources to maximize outreach and engagement.

Sales Representative

- Orchestrated schedules with precision, ensuring optimal allocation of resources and timely service delivery to clients.
- Maintained proactive communication with clients and the VermineX team, strengthening relationships and ensuring customer satisfaction.
- Coordinated effectively between clients and service teams, serving as a vital link to facilitate seamless operations and support.

Service Coordinator

FAMICO TOURS & TRAVEL PVT LTD 

- Mastered and utilized the Amadeus System for comprehensive travel planning and reservations, enhancing customer travel experiences.
- Confirmed reservations for passengers on scheduled airline flights, ensuring accuracy and satisfaction with travel arrangements.
- Designed and arranged reservation routings, accommodating passenger requests and preferences to deliver personalized travel solutions.

Travel Consultant

With over five years of experience as an Administrative Supervisor at MVL Group, a defense base construction company, I am passionate about providing creative solutions for businesses and brands. I manage staff, prepare work schedules, assign specific duties, and ensure the smooth and efficient operation of the office. I also communicate and coordinate with clients, vendors, and stakeholders, and handle customer inquiries, complaints, and feedback.

I have a strong background in operations management, customer service, account management, and sales, as well as a diploma in business administration and management. I have also acquired multiple certifications in pest control and quality management, which demonstrate my skills in pesticide application, site inspection, environmental health and safety, and process improvement. I have successfully applied these skills in my previous roles as an Operations Manager and a Service Coordinator at VERMINEX PEST CONTROL COMPANY, where I managed staff, conducted trials of new pesticides, prepared reports, and educated clients. I am always eager to learn new skills and take on new challenges in my career.

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