Profit Isle

Review client financial strategies and systems, providing recommended solution configurations
- Engage with cross-functional client stakeholders to understand business processes and systems
sufficiently to drive the configuration of the solution
- Integrate client data and support initial solution setup
- Write complex SQL queries to manipulate, clean and enrich client data
• Develop client trust through technical and functional expertise
• Create profit-oriented dashboards for client users
•Follow up on new features and bugs requested by customers through a special tracking system.
•Test new versions of the system for evaluating new features, modules, products, and solve bugs.
•Provide weekly or daily reports about the status of clients.
• Reporting bugs , and testing features on UAT , and Prod

Technical Solutions Engineer

CCI (ICT Innovations)

Develop licensing Solutions based on customer specific requirements
Prepare quotes for Microsoft agreements 
Respond to tenders and bids 
Process orders through various tools and through distributors
Follow up on placing orders with suppliers and manage order fulfilment process
Open support cases with Microsoft (internal and customer related) 
Prepare purchase orders / Create Items / General reports (Navision)
Provide Pre-Sales support to account managers
Handle Back office jobs related to Microsoft agreements 
Meet with customers to discuss licensing requirements
Communicate the role and value of the proposed licensing solution 
Stay up to date with Microsoft technologies and licensing schemes

Microsoft Presales Engineer

Lebanese University Central administration 

Transfer data from paper formats into computer files ,database.
Auditing team entries.

Data Specialist

Leveraging Data for Customer Success | Technical Expert Driving Growth through Data-Driven Solutions | Transforming Challenges into Data-Backed Triumphs | Unleashing the Power of Data Magic | Expert Bug Hunter Ensuring Customer Success through Flawless Implementations | Transforming Complex Challenges into Data-Driven Triumphs | Data Analyst & SQL Sorcerer 🚀✨

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