Arcadia School

Admissions Officer

Hult International Business School

Acted as a gatekeeper and supported Senior Leaders with incoming and outgoing mails, emails, and
phone calls, accurate and timely correspondences, and handling other administrative duties.
• Administrative and secretarial support to the Senior Leadership Teams - Time, Calendar & Diary
Management, organized meetings, agendas, letters, correspondences, newsletters, reports, research,
dictation & taking minutes, filing, booking meeting rooms, database & calendar updates, while
maintaining confidentiality.
• Led, developed & motivated a team, delegated duties, and monitored performance. Assisted HR with
the hiring processes, arranged staff socials, company events and other operational support.
• Supported the C-level Executives with scheduling travel, flights, hotel bookings, visas, transportation,
and other logistics support.
• First point of contact for managing guests, customers, maintenance, couriers, invoices, IT requirements,
office upkeep, inventory, legalizations, attestations, office supplies & petty cash.
• Maintained smooth communication between internal departments & senior management and good
relationships with vendors and service providers.

Operations Coordinator

Freightcan Logistics India Pvt Ltd

Managed and trained a team of customer service representatives and worked with sales managers to close accounts using the CRM system.  

Handled customer complaints, disputes and maintained a good relationship with shipping companies, airlines, clients, agents & stakeholders.   

Supervised customer service & telesales team and achieved 15% annual growth – 2017.

Customer Service Manager

Bollywood

Choreographed, acted, danced, sang, and performed gymnastics & martial arts in various feature & short films, web series, soap operas, print and TV commercials.

Performing Artist

Spencer Interiors & Contracting LLC

Planned travel, hotel, visa and, administrative support to Board Members & the Executive Team.  

Scheduled meetings, prepared materials for meetings, events, arranged office parties and editorial support. Maintained employee database and filed reports with confidentiality.    

Organized job interviews and assisted department managers & HR team in hiring process.  

Coordinated orientation, conducted training sessions, planned & executed company events.   

Managed good relationships with staff, stakeholders, clients, vendors, and service providers & organized and coordinated office administration and procedures.Diary Management, travel, hotel, visa, and administrative support to the Executive Team.   

Managed multiple agendas, board meetings, calendar of appointments, reports, research, synthesizing information, presentations, and correspondences, while maintaining confidentiality. 

Coordinated orientation, conducted training sessions, and planned & executed company events.   

Led, developed & motivated a team, delegated duties, and monitored performance. Assisted HR with the hiring processes, company events, and administrative, functional, and operational support.  

Maintained; good relationships with staff, stakeholders, clients, vendors, and service providers & organized and coordinated office administration and procedures.

Personal Assistant to Chief Executive

CEVA Logistics

Established a new department setting tariff & rate structures/procedures.  

Led RFQs for UAE & other regions in air, sea, land, cross-trade, import & export shipments.  

Supervised, trained, set targets, appraised & supported team members.   

Generated a 20% increase in revenue from GCC sectors – 2008.  

Awarded 'The employee of the month' for performance excellence – May 2008.  

Promoted from Customer Service Officer to Pricing Supervisor – February 2009.

Pricing Supervisor/Customer Service Officer

RIVIERA SHIP SERVICE

Diary management, logistics of meetings, travel requirements, executed company events, planned travel, hotel, visa, and various administrative tasks at a C-Suite level.   

Recruited, managed, and trained new employees, arranged onboarding sessions, and carried out day-today operations of the office.   

Being a point of contact for maintenance, courier, office supplies, equipment, and invoices while maintaining good relationships with vendors and service providers.    

Implemented complete office supplies inventory system – August 2005.

Executive Assistant Office Manager

Leading Concepts

Spearheaded marketing campaigns; liaised with advertising agencies, media personnel & related organizations for marketing university programs and projects.    

Assisted delegates, international trainers, and students with various administrative support.   

Handled high-profile students/clients and contributed towards decreased turnover rates & increased profits by 15 % - June 2000.

Sales And Marketing Representative

Etisalat Yellow Pages

Built relationship with clients, reviewed their advertising profiles and artworks. 

Prepared periodical sales analysis reports and ensured targets were met. 

Awarded ‘Certificate of Excellence’ for outstanding performance - December 1996. 

Promoted from Telesales Executive to Senior Sales Representative – May 1998.

Senior Sales Representative

My colleagues would describe me as a driven, resourceful individual who maintains a positive, proactive attitude when faced with adversity. Currently, I’m seeking opportunities that will allow me to develop and promote my extensive experience, skills & training in Client, Personnel & Project Management.
Specific fields of interest include calendar & office management, operations & customer service relations.

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