ColdIQ

Customer Success Manager

Woodpecker.co

Social Media & Meme Creator

- Conducting software demo
- Prospecting and generating leads
- Analyzing international competitors
- Maintaining long-term client relationships
- Finding new strategies to reach prospects
- Participate actively in meeting customer’s needs
- Coming up with ideas for improvement of processes
- Participating in the Business Growth team’s strategic meetings

Business Growth Whiz

Zonifero

- Providing the first line of customer support
- Conducting clients' onboarding and trainings
- Acting as a “voice of the Customer” internally 
- Developing Customer Success processes from scratch
- Educating customers during kickoff calls and the implementation phase
- Active cooperation with Customer Support, Product, Sales and Implementation teams
- Ensuring renewal and valorization of contracts, creating opportunities for its development
- Representing the company at tech conferences - Web Summit in Lisbon and CES in Amsterdam
- Maintaining close cooperation with the technical team and suggesting next steps in the product development process

Customer Success Operations Manager

- Supporting CEO in day-to-day work
- Maintaining contact with prospects
- Taking care of sales materials
- Preparing case studies
- Managing office documentation
- Preparing sales offers and contracts
- Managing customer data in CRM (Pipedrive)

Sales Assistant

💌 reach (almost) anyone via cold email

The role of the sales rep is not dying or being replaced by AI.

It’s just changing.

Sales has evolved, and it's no longer only about closing deals. 

It's now about mastering the latest technology, creating efficient processes, and building a strong social presence. 

Developing the skills listed below will not only make you a tech-savvy salesperson but also a powerful one.

What would you add?

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