ColdIQ

Customer Success Manager

Woodpecker.co

Social Media & Meme Creator

- Conducting software demo
- Prospecting and generating leads
- Analyzing international competitors
- Maintaining long-term client relationships
- Finding new strategies to reach prospects
- Participate actively in meeting customer’s needs
- Coming up with ideas for improvement of processes
- Participating in the Business Growth team’s strategic meetings

Business Growth Whiz

Zonifero

- Providing the first line of customer support
- Conducting clients' onboarding and trainings
- Acting as a “voice of the Customer” internally 
- Developing Customer Success processes from scratch
- Educating customers during kickoff calls and the implementation phase
- Active cooperation with Customer Support, Product, Sales and Implementation teams
- Ensuring renewal and valorization of contracts, creating opportunities for its development
- Representing the company at tech conferences - Web Summit in Lisbon and CES in Amsterdam
- Maintaining close cooperation with the technical team and suggesting next steps in the product development process

Customer Success Operations Manager

- Supporting CEO in day-to-day work
- Maintaining contact with prospects
- Taking care of sales materials
- Preparing case studies
- Managing office documentation
- Preparing sales offers and contracts
- Managing customer data in CRM (Pipedrive)

Sales Assistant

💌 reach (almost) anyone via cold email

This workflow generated 2 sales opportunities for our client within 24 hours of launching.

& we just needed 3 tools


Let me show you how:

1. RB2B identifies website visitors from the US.

2. On a dedicated Slack channel we get a notification with the data: LI URL, full name, company, title, @, source page URL.

3. The same data is added to the Clay table, where the lead is qualified if it matches the ICP.

4. If so - more data is enriched, so we can create even more personalized emails (mentioning open positions, recent LI activity, headcount growth, etc).

5. We created several campaigns in Smartlead, with different messaging. Depending on the criteria, we add leads to other Clay tables and from there to a specific campaign.


Thoughts?

Monika Grycz 💌

No tools will fully write a good cold email for you. It still needs a human touch.

However, they can be a massive help.

If used right.

When I rely on AI to write my cold emails, I let it only fill specific fields within a sentence. Or things may quickly mess up.

It's also crucial to add context to maintain clarity and flow.

Here are my top 5 picks of tools that streamline my work:

- Hemingway 
- Twain (and after the recent integration with Clay, I love it even more 🫶🏻) 
- ChatGPT by OpenAI
- Claude by Anthropic
- Grammarly

Any other I should give a try?

5 tools to write better cold emails

A poor CTA might mess up your good cold email.

So use it properly.

→ take the initiative & navigate to the next steps
→ keep it straightforward & easy to understand
→ make it easy to reply 'yes'
→ follow a logical flow
→ one per email

Here’s a list of CTAs you can try out. 👇🏻

This workflow helps us schedule 100+ meetings every month at ColdIQ. 

Use these tools and your allbound engine is set!


• Content - a machine for generating leads on LinkedIn or with a newsletter (via beehiiv). 

Twain, OpenAI GPT, and Anthropic Claude are great tools for copywriting. Canva for graphics and talented artist like Clara!


• Data - to reach your ICP. 

LinkedIn Sales Nav and Apollo.io are the best data sources. Unify is great for detecting intent triggers. Ocean.io for finding lookalike companies. RB2B for identifying website visitors.


 • Data enrichment - to make sure no lead goes untouched.

Clay - it's hard to beat their waterfall enrichment. Instant Data Scraper - data extraction for any website.


 • Email infrastructure - Gmail & Outlook are two of the best providers, although lately, we've been prioritizing Gmail.


 • Outreach - for sending sequences on autopilot.

Choose your fighter: Smartlead, Instantly.ai or Woodpecker.co.


 • Sales assistants - just make your life easier.

Qwilr for creating and sending proposals. PandaDoc for signing agreements. Stripe for collecting payments. Loom as sometimes it's just easier to explain things by video.


 • Calls - add notetakers like Attention to summarize every meeting.


 • CRM - keep your pipeline clean with Pipedrive or HubSpot.


Would you add anything?

I got a 70% acceptance rate for my campaign on LinkedIn.

Here's the secret sauce. 👇🏻

→ blank connection request (pitches or generic messages can be off-putting)
→ built a personal brand, so people are more likely to trust me
→ highly targeted list, of folks from the same space
→ reaching out to people who are active on LI

The aim of this campaign was to test the tool and grow my network. 

No sales.

However, if I wanted to sell my services, I'd try casual messaging referring to some relevant info from their profile.

(sorry not sorry, I'm not a fan of generic "how're you doing" from strangers)

Genuinely start a conversation. No pitching or hard-selling. 

Thoughts?

Here's the workflow I use to reach out to companies with open job positions on autopilot.


1.  Build a list of companies seeking certain roles with Trigify.io.

2. Create automation - push your leads data to a Clay via webhook and schedule how often it should be updated.

3.  Enrich additional data in Clay to qualify leads or personalize your outreach.

4. Push your leads to a sequencer like Instantly.ai.
 
Voilà!


PS Hiring is a great opportunity as a company's expansion often creates new needs, presenting a chance to offer products or services that support its growth and address emerging challenges.

Here’s how to connect with even more ICPs on LinkedIn.

(while sleeping)


1. Look for someone with a similar audience (if they enjoy Michel's posts, why wouldn't they love mine 💁🏼‍♀️).

2. Use LI post commenter and liker scraper via PhantomBuster.

3. Upload the list to lemlist and set up a LinkedIn campaign. Try different touch points like visiting profile, sending a text message or voice message.

Voilà! 


Thoughts?

Here's the prompt I used for ChatGPT in Clay to generate 1000 personalized PS lines.

(you can multiply the numbers, this list was that short)


You provide <type of services>. 

You are networking on LinkedIn within your industry, aiming to expand your connections and start conversations. 

Based on an individual's LinkedIn profile description, craft a brief PS note.

Praise them, congratulate or share some observations. Use casual, no-salesy language.

The output should consist solely of this sentence, beginning with "PS " and containing no more than 20 words.


Why it works? 

People love talking about themselves and a personalized touch can make a big difference.

Of course, if the rest of your message is 💩 probably such a PS won't change anything. So take care of a coherent whole message.


Thoughts?

These are my top 6 data enrichment tools for building contact lists.

There's more to it than just email addresses.

Having accurate and comprehensive information about your prospects can make all the difference.

Using tools like Clay, LeadMagic, Unify, Apollo.io, FullEnrich, PhantomBuster you can enrich various data:

- site traffic 
- job changes
- funding stage
- pricing details
- technology stack 
- open job positions
- social media followers
- ad spent on Google Ads
- % growth in the last month
- newly hired decision-maker

To turn basic contact information into valuable insights, helping you tweak your messages and value prop.

What others would you add?

6 data enrichment tools

Cold email pro tip: highlight your value prop in the CTA.

Let me explain. 👇🏻


Instead of just asking if something is interesting, re-emphasize how you can help them. 

This reinforces your value and may give them a compelling reason to act.


Should I send more information? → Should I send more information on how your team can save 12 hours on payroll processing?

Interested in learning more? → Interested in learning more about how to have a >70% open rate?

Curious to see how? → Curious to see how you could identify your website visitors?


Thoughts?

Every Wednesday, we share the coolest sales tech finds in our newsletter.

(feel free to join)


Here's what we shared last week:

- lemlist as an all-inclusive sales engagement platform perfect for cold outreach via email & LinkedIn 

- Giulio showing that cold calling is still a thing

- 22 cold email CTAs to increase your reply rates thanks to clear next steps by me 💁🏼‍♀️

- LeadMagic as one of the best data enrichment and validation tool

- Fivos' crazy workflow that generated 1 positive reply for every 122 emails sent


If you want to subscribe, the link is in the comments.

Cold email pro tip: add some ice-breaker to your message.

To stand out from generic messages. But let me explain. 👇🏻


People receive dozens of cold emails a day. Little details can help you get noticed and remembered.

Add something unusual.

In one of my campaigns in PS we added ‘I saw you're in {{city}}, you should try {{restuarant}}. Best Italian in town!’

This was totally unrelated to the main message and value proposition.

And it made people respond. They agreed with us because using Clay and ChatGPT I found the best places.

Not everyone was interested in the offer (and that's normal, but after all, positive responses build our credibility).

Others were intrigued enough to start a convo.


Thoughts?


PS Credits to Timothy who shared with me this tip during his first day at ColdIQ 😎.

Here's how I find email address of anyone from LI

for $0. 👇🏻


 1. Go to Prospeo website

 2. Visit their LinkedIn Email Finder tab

 3. Enter the LinkedIn profile URL to find its email

 4. Enjoy!


PS By having a list of URLs, you can also find email addresses in bulk.

If you haven't subscribed to ColdIQ's weekly newsletter, you're missing out on the best sales tech insights.

This week we've covered:


- Cargo (YC S23) 🧱 as a great tool to centralize all your GTM operations

- why you should follow Arnaud if you'd like to fill your sales pipeline

- just another crazy workflow of Dan

- how you can maximize the chances of finding data using FullEnrich 

- Clay's new feature for which Brandon already shared a few interesting use cases


If you'd like to join - the link is in the comments! 👇🏻

Every Wednesday, we share the coolest sales tech finds in our newsletter.

See what's new in this week's edition. 👇🏻


- Artisan - a tool that might put your whole GTM team out of a job (kidding... kinda)

- Alan as a must-follow for everyone involved in sales

- Sean's insights on how to build a killer outbound stack on a budget

- how to find carbon copies of your best customers with Ocean.io

- automated workflow via Trigify.io, to reach out to companies with open job positions 


PS If you'd like to join - the link is in the comments!

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